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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
HiMy sure signal v1 seems to have stopped working. The 3 of 4 lights are on ok, but handsets cannot get a signal. The unit has worked ok for several years. I have tried reset, factory reset and followed the tracert advice with the following results;M...
Hello Apologies for posting here but I have tried calling Vodafione and BT to resolve this and got nowhere (Vodafine say BT just need to open 'ports' and BT say it will cost me £30 for them ot do as SS is third party equipment). I have read other th...
Hi there, My VSS v3 stopped working I have scoured this forum and completed all the advice, regarding ip sec pass through enabling, MTU set to 1500 port forwarding, reserving ip address and still it won't work. I have started, restarted it, done har...
Hi, I bought a second hand Sure Signal box. The person who sold it to me rang Vodafone on Thursday and confirmed de-registration. On Friday it wouldn't work so I called Vodafone, the person I spoke to confirmed that a de-registration request had been...
Hi, I believe there was trouble with using Sure Signal through VirginMedia broadband a while back. Has it been sorted now?
I have just bought a Sure Signal. I have received the emails saying that my order had been received, processed and dispatched etc but I could not find anywhere to print a VAT receipt on either the emails or on the website. Order number is WEB-0000001...
I have had a vodafone sure signal box for some time and when it works it works well. However when the box is disconnected due to power or broadband interuptions it is a pain to reconnect. The power went of about 2 weeks ago and since then the box wil...
Ive had a sure signal for ages but recently its connecting to my phone most of the time but the phone is going to voice mail yet its def connected to the box because I can make calls out. the box is regestered to my number and the wife connects to it...
My sure signal has never worked. It is registered so that isn't the problem but the red power light flashes, the service light is orange and the user light is orange. My concern is that the I am connecting the device to a home plug device (uses the m...
Hi, Have tried all the troubleshooting tips to no avail.... Powe light is on, the light next to is (looks like a network icon) is on. The third light, the phone icon, is not. Can't get a 3G signal. Phone is a Blackberry 9790Network test results: http...
