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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73870 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203974 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

i think my partner has disconnected me from the sure signal box.

i have the box in my home and pay the bills but my partner has the passwords and knows how to access it and i dont......i now have just the power light on and 2 flashing white lights.....tried resettin and not working......is there anything i can do?...

Power light on, system light keeps flashing - Version 2

I've tried resetting the Sure signal box umpteen times and also have had the box unplugged for some time in case overheating was the cause. At first after restarting, the system and phone lights keep flashing but after a while the power light stays o...

heaste1 by 2: Seeker
  • 10948 Views
  • 5 replies
  • 0 thanks

Sure Signal Not Working Properly

My sure signal has been working for several months just fine, but now, the power light stays on, but the system and mobile icons flash.  After a while both go out.

Wemyss by 2: Seeker
  • 10743 Views
  • 1 replies
  • 0 thanks

Problem with VSS Mark 3

I have a Mark 3 VSS which jjhas ben working OK for some time. But rcenelty two changes have taken place with my useage. Firstly I have moved from standard BT broadband to Infinity hiogh speed broadband. Secondly, I have changed the SIM on my mobile p...

Suresignal not recognising phone after sim change

I had a sim change today but now my Sure Signal isn't picking up my phone. I've had this twice before when I've had sim swaps.Please could someone resync my Sure Signal the serial number is: 40112867508.Many thanks

price

I was going to get one of the sure signals ages ago - then thought about leaving voda but have subsequently stayed and went to buy one again, I was sure they used to be £50 and now they're £100 - the automated "you didnt complete your purchase" syste...

Sure signal using Bundle Allowance

I have just found out that my sure signal uses my data allowance when on 3G at home.... How can this be?... without the sure signal I have no signal in the house and therefore got the sure signal. Due to having an iphone I do not turn the wifi on and...

jeffjjack by 2: Seeker
  • 12300 Views
  • 14 replies
  • 0 thanks

Is Nokia C2-01 / all 3g handsets compatible with Sure Signal?

Hi there could someone confirm if the Nokia C2-01 is compatible with Sure Signal? It is 3G, but I would like to confirm this before purchase. I wont be purchasing directly from Vodafone.  Are all 3g phones compatible? I am looking for the cheapest pa...

Resolved! Sure Signal Stopped Working

Hi, my suresignal (v2)  has been working well for a couple of years but has now got no connection and is just showing a steady power light and nothing else. I've tried the steps in troubleshooting guide to no avail.  The two other lights flash for a ...

JakeTS86 by 2: Seeker
  • 11439 Views
  • 7 replies
  • 0 thanks

Sure Signal Problem

Can Anyone help have a sure signal which 1 when I connect to my virgin media connection via a netgear fvx538 firewall/router the sure signal seems to work.....2 when I then put the same static ip into a TP-Link or Asus router says that there is then ...

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