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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73871 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229885 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203975 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

sure signal v3 help plz

i deregestered my sure signal lastnight and reregestered it got all emails but still not working i have read up some and i think i need a resync so could any admin help plzmu serial number is 40131559334 

micknliz by 4: Newbie
  • 10703 Views
  • 1 replies
  • 0 thanks

sure signal v3 stopped working

 just got my sure signal v3 2 weeks ago i had problems getting it working but sorted it and now it has not been working since i got up this morning i havr rebotted my router to factory default settings but still nothing all day it has just had perman...

micknliz by 4: Newbie
  • 10485 Views
  • 1 replies
  • 0 thanks

Official Line on Apple Airport Extreme

Hi I have bought a Sure Signal and am unable to get it to work with my home setup which is: - Airport Extreme connecting to a fibre infinity connection over PPPOE (fibre does not use PPPOA)- Airport Extreme with all ports delated in other forwarded t...

Sure Signal stopped Working

Hi, My sure signal has been fine for months then about a month or so ago just stopped working. I've tried various things. All I had was a single power light (1of 4). Followed the troubleshooting guide and set the MTU to 1500. Rebooted etc this had a ...

Resolved! Sure signal worked for a day, and then stopped

Hi, I picked up my V3 Sure Signal a couple of days ago, and for the first day it was fine, but now it seems to have stopped working. I'm stuck with a solid power LED, flashing Internet, and no other lights. I can see that the DHCP address has been co...

julianct by 2: Seeker
  • 9983 Views
  • 1 replies
  • 0 thanks

Upgraded mobile -same number- doesn't work with SureSignal model1.

Hi, as title. All other (Sure Signal box registered) numbers are ok - just the owner's that has stopped working.As the owner I cannot deregister then register my number.  I have tried to move ownership (of the box) to another user (so they can deregi...

musicrab by 4: Newbie
  • 10661 Views
  • 1 replies
  • 0 thanks

Permenant Red Light only on Sure Signal

Hi Support Team Serial No. 40112527060 The sure signal hasn't been working for some time, after I performed a full reset, the flashing phone and internet lights will flash, then go out leaving the power light. Results from the tracert C:\Users\dreid>...

dr00142 by 2: Seeker
  • 11063 Views
  • 3 replies
  • 0 thanks

Sure signal problem

Hi, I have a SureSignal device (s/n 21221620608)installed at my registered address, since 2010.2 handsets are registered against it and neither have been receiving 3G signal from the Sure Signal for several days.Lights 1, 2 and 4 are solid.Broadband ...

edmilner by 2: Seeker
  • 10858 Views
  • 2 replies
  • 0 thanks
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