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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi I hope one of the tech people can give me a definitive answer on this as it is now becoming urgent. I am leaving vodafone as of Friday. I have a sure signal registered in my name, but my husband uses it too, he has a vodafone business phone throug...
I have ordered a sure signal as having recently taken out a new contract under the assurance that I would get signal at home. I don't get good signal with your service and in addition to this now at the additional cost I am still waiting for my sure ...
Hi, I live in East Kent and my Sure Signal is down - flashing power light for the last half an hour. Is anyone else having this problem? Thanks!
I have the latest sure signal device and a BT home hub. At first the sure signal wasn't connecting at all. After spending ages fiddling around with the home hub specific settings suggested I now have all lights on except the 'in service' light and th...
Good morning I am having an issue with our new type VSS. We changed our ISP from BT ASDL2 because of poor bandwidth which amongst other operational issues was dropping down below 1mb and the VSS quality became poor. We changed to an EFM supply from a...
My Sure Signal has not worked for over a week now. The BT hub is fine and I still have internet but am unable to get any coverage on my vodafone mobile. As this line is for my business it is vital it works! I have tried resetting etc and nothing has ...
I can't tell you how frustrated I am after spending £100 on Sure Signal.I have a BT home hub Infinity - never drops the signal.Why is Sure Signal not working? I have reset it but this then drops out again after a short time.I need my phone constantly...
Hi, Sure signal has been working intermitantly for some time and has now stopped working all together. Sometimes both lights are off and sometimes both are flashing. Model: 9361 Home Cell V2-VSerial number: 40113844456Mac@: 5067F0766B18 Tracing route...
Hi, Can you please de register the sure signal box that wason my old account, the S/N is 40120921677 We are old customers, however we have given our old sure signal box to our friend. We are unable to log in to our old account. Thanks
Hi, I upgraded my phone a couple of months ago, including a change from a standard SIM to a micro SIM. Ever since, I've not been able to get a 3G signal from my VSS1. Everyone else has been able to until yesterday when I deregistered and reregister...
