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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73858 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229882 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203971 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

VSS v2 Steady Power Light & Flashing System Light Only

AM I ANGRY !Having to fill all these details in the eMail form AGAIN, you have all my details several times over, and you insist I log in to my account, so WHY do I have to enter all this AGAIN ?  and then it threw me out as you have "changed the sys...

Phone cannot connect to vodaphone sure signal

Problem started evening of 10th June when noticed I had no signal on my phone. I had used the phone about 18.30 with no problem. Since then I have reset the BT hub (v2) repeatedly, the Suresignal multiple times removed my battery and sim card and res...

Would a Sure Signal help?

I'm in AB42 and according to this Network Updates post:http://forum.vodafone.co.uk/t5/Network-Updates/6623-AB42/m-p/1560314#M44385there is some sort of unknown problem in our area, with no timescale for a fix. We have four phones on Vodafone in the h...

de register sure signal box

Hi I have just tried to register my v2 sure signal box, but it says that it is already registed, how can I get it de register it,help me please thanksKevin

Vodaphone are RUBBISH

I have been dealing with Vodafone for the last six months and I have never seen such a  pathetic excuse for a company!! In a nutshell, to make this long sarga as short as possible, daughter got a iPhone a couple of years ago and has a year to go on t...

iPhones - call fails regularly, and poor quality calls

I now have 4 iPhones connected to my suresignal (Serial No. 21196783068), and find it impossible to make, or receive calls that I can actually hear.  What seems to happen is that a call will connect as 3G for a while, and then the phone reverts to GS...

Nevans by 4: Newbie
  • 11959 Views
  • 14 replies
  • 0 thanks

Can't add new user to Sure SIgnal

I have a Sure Signal box which I have registered some while ago.  I do now want to add another user, but do not get the ability to manage users within My Sure Signal, only the option to remove.  The serial no is 40113816264. What can I do to add extr...

wilco612 by 2: Seeker
  • 9702 Views
  • 3 replies
  • 0 thanks

WHERE are the new Sure Signal boxes?

I have had months of trouble with the new v3 of SureSignal 0 since April 2013. Spent hours on the phone to customer services and posting on this site. I've bought new cables, run tests, been round to my neighbours to plug it into their router - the l...

Resolved! Sure Signal and 4G

When 4G rolls out will sure signal work on 4G or will phones connect 3G network when through the SS box?  

Sure signal not working.

hi,I have had the sure signal for a number of months now, and it has been working fine until recently.It just stopped working, i have tried the suresignal box at someone elses house and it still fails to connect. It has a steady power light. I have r...

mark9099 by 2: Seeker
  • 11862 Views
  • 5 replies
  • 0 thanks
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