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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
How do I de-register my sure signal box?
Hi,We purchased last month the lastest version of Sure Signal. We have successfully registered the unit and added all the phone numbers required. I have checked on our 'dashboard' and all seems well, however our signal has not been boosted at all.T...
I have had a report that one of my users is no longer able to connect to our Sure Signal. To investigate this, I have tried to log in to my account online but it is no longer being recognised. It would appear that it has been removed for some reason....
My SS1 has stopped working.It has worked faultlessly since I got it but 2 days ago started flashing lights 1 & 3, then 2 then repeating.After a couple of reboots the lights are flashing 1 & 2, then 2, then 1, then repeat.Speed testDown 3.38MbUp 0.38M...
I recently moved and didn't plug my VSS in for about a month but the 3G signal is pretty poor at the house so if I make a call and it starts on 3G, the call quality can be a little poor and then cut off if I move in the house. I have set my VSS back ...
I have recently acquired a second hand Sure Signal V2 box but when trying to register it says that it is already registered though the person I got it from says they de-registered it. The serial number is 40120136615. Please can you look into this f...
Please can someone help? My SS3 was not letting me recieve incoming calls or texts, outgoing is fine just incoming. I read the other threads on here and I reset the unit, I changed the postcode and the changed it back and then reset again. De Registe...
Sure signal was working, left house came back and now wont connect. My partners samsung is working but my iphone wont connect and i have no signal! Help
Hi, please can someone take a look to see if my SS is connecting? Power light is solid and occasionally it moves through the other lights until it gives up and returns to the power light.Can't register the number I actually need as it says I've alrea...
My question is simple; can TalkTalk mobiles, which use the Vodafone network, be registered to use my home sure signal?Thanks for any help.
