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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I want to De register a previously registered sure signal. I have a similar issue in that my friend did not deregister the sure signal before he closed his account. I now have his sure signal but cannot register it as it is already registered. howeve...
The Sure Signal saga continues and I'm hoping a mod/staff can help. I'm trying to return the device as it doesn't work with my network system. I ordered it from the Vodafone site and paid by credit card. Spoke to 191 and they said it would be collect...
This thread has been created to discuss and troubleshoot the version 3 Sure Signal when the light sequence is as follows: Power: FlashingInternet: Solid OrangeIn Service: Solid OrangeIn Use: Solid Orange Cause This light sequence indicates the Su...
Hey, I want to deregister my Sure Signal 2 as I am no longer a Vodafone customer. I cannot do this through My Account as I no longer have access as I am no longer a customer. Can you help?
Hi, I have a Draytek 120 modem. It is connected to an airport express which provides all the DCHP and Nat for the network. I have set a fixed IP address for the VSS and put it in a DMZ so it can get signals from vodafone as the firewall would otherwi...
I have a K3565 3G dongle which isn't being recognised at all by a Macbook Pro (retina display) running OS X Mountain Lion with the latest release of Vodafone Mobile Broadband for Mac version 4.09.11.00. When I plug the dongle into the laptop the ligh...
After having problems getting a Vodafone Sure Signal to connect through a Draytek 2850vn via a fibre broadband connection I thought I'd pass on my findings in the hope it may help someone. Firstly I have found it NOT necessary to configure the follow...
Previously had the V2 which work recently replaced with the V3 so I put V2 into the house I'm about to move into as in there a lot decorating and I've registered the V3 at my current address. V2 works fine at the new address but V3 doesn't work at my...
My Sure Signal S/N is 21227727787. I still can't access it so it would be great if you could deregister it and I can hopefully reregister and get it all working again. Thanks
Hi, I was trying to add a number to my sure signal but it didn't provide that option, now the only option shown is to register the thing, but when I try it says it's already registered? Phone support says it's registered to another user and I should ...
