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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I got a new sim for my iphone yesterday (same number) but it wouldn't connect to my sure signal. I've done a factory reset, and double checked the firewall rules but still no joy. The signal light just keeps flashing. I done a traceroute on the ip ...
Hi My sure signal has stopped working after i changed my normal sim to a micro sim. The phone is an apple 4s. I have tried everything suggested on all of the forums but it still will not connect. Do you have to re-sync my sure signal box to my new si...
I am moving over to Plusnet Fibre next month from my current O2 ADSL+ service. Will my SS v1 box work ok, bearing in mind it uses the BT Infinity fibre (MTU & all that)? Thanks in advance, Paul
Hi Got the V1 SS box. Been working fine on my old router and then changed routers. SS has been working fine on my new router. connected first time and picked up all my phones. the other day my SS box stopped working. i only get the solid light on ...
I have register a second hand sure signal 2 on my account.I have two lights active, red light and what looks like a signal strength light, but the phone light is out.The vss2 serial number is: 401110243366 It replaces a VSS1 I had on my account and w...
Registered min back in 2012, the signal has always been poor, dropping off after a couple of minutes but now after following all the advice available here and elsewhere I am stumped, the third light doesn't come on after a reset, in fact when doing t...
Hi all, I have just obtained a VeriFone Vx670 payment terminal and as I have zero VF signal without my Sure Signal, is it possible to add this terminal to the Sure Signal users? I know the number. I need to be able to do an end of the day update fro...
Hi, I just want to share my solution to connecting a new i phone 5 to VSS2 as it combines a number of actions suggested in different threads and has worked for me. First I de-registered the Sure Signal, waited an hour, then re-registered to my husban...
Please can someone provide more detail about the process of resetting the VSS2 than is provided in the troubleshooter instructions. How long should it take for the three lights to start flashing when you hold in the reset button and switch on the pow...
Hi, i was just wondering if you (vodafone) had any plans to make the sure signal wireless, at the moment you,re restricted as to where it can be placed as it has to be connected to the router via an ethernet cable.regards, sandy.
