This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, I am having problems with my replacement sure signal, it will not register. When i tried the "replace" option a message came back saying "Sorry, you don't seem to have registered yet, contact CS". So, I tried the "Register another" option and the...
My sure signal worked fine for many months with my iphone, until the latest upgrade. After searching the web - I got a new sim card and re registered the sure signal. But still dows not work. Please help: The template info that you need is:Speed test...
Hi, Having loads of trouble with my wife's Sure Signal box. Problems range from power light only on, to power light on with system light flashing (for days on end!). I have tried: Unregistering the unit and re-registering it.Re-starting both the Sure...
My partner has the new Sony Experia Z and the he has no network at home even though his number has been on our suresignal for years 3G is on so any ideas?
I been using Sure Signal for 2 years without a problem, I have recently upgraded my Broadband from 1.5mb to BT Infinity fibre optic. I was impressed with an increase of download speed to 31mbs. I plugged my Sure signal in & it works & increases my Mo...
During this weekend 2nd/3rd March and during Tuesday/Wednesday 26th/27th February incoming calls going directly to voicemail and incoming texts are only arriving during outgoing telephone calls. This is not happening in just one location and has been...
A While a go we had to change the Sure Signal management from my online account to my wifes. This was donr by one of the Tech Team if I remember rightly. I know have a problem that my new phone will not connect to the SS To manage this I have tried ...
I have been trying to get a booster for months. My first order was ignored (as were all my emails). I found out that was because the new one was coming out. I ordered that on the 2nd January and asked if it be delivered to a local store. I got an ema...
Hello to anyone out there who can answer this....... I like many others lost use of my SSB a few months ago. Been to hell and back talking to BT and Vodafone. Now have definitely been told by BT and Voda that SSB will not work with PPPOE. Tech peopl...
Hi, Please an you help to de-register my sure signal box so I can use elsewhere. EAN is 5055015 234 235 Kind Regards, Anna
