This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi I have been trying to get my sure signal resynced since Tuesday the 19th of February without any luck. Can you guys help before I go crazy trying to get this sorted on the telephone again. I received a new sim card last week and the sure signal do...
Hi, I have a Sure Signal Box which was registered to a disconnected phone number. I left Vodafone and my account was closed. I have now come back, wanting to register my Sure Signal Box to my new Vodafone number but it says the box is already registe...
Hi, Recently I noticed some problem with my sure signal. When I use my phone to browse internet site such as Google play store I keep getting "connection timeout". I did a speed test on my phone it is showing about 1 Mbps downlink but only about 0.0...
Hi, I have been with Vodafone for years and years. When I moved house a couple of years ago I went to an area with no vodafone signal but I was reassured by the suresignal. Well I can only now guess at it being the fault of the suresignal now, since...
Guys,I have a new phone, but I cant get it to work with my SureSignal box. My Sure Signal box is a Alcatel-Lucient 9361 Home Cell (serial number 40114655091). I was the owner of the SureSignal box, but read on another thread that I would have to pass...
Hi, On Friday I re-registered my Sure Signal box as I upgraded to an iPhone 5 with a new nano SIM. Since then my new phone has worked fine with the Sure Signal box. However, my wife's iPhone 4 and my iPad won't pick up any signal from it, whereas the...
Hi guys, I really do hope you can help. I have a Sure SIgnal box I cannot de-register because I cannot remember my username and password to my online account. WORSE STILL, I cannot get a text code sent to my mobile phone because the contract stoppe...
Hi, When will the Sure Signal be back in stock? ThanksAus.
Afternoon, Ever since one of our customers replaced their Sky Broadband router, the Vodafone Sure Signal box has stopped working. All numbers were registered and working until that point. I have noted down all the info that was requested in a previou...
Hi Guys, I'm having trouble with my R205 PAYG mifi. I can have a really strong 3G+ signal but it will suddenly drop out and the device will say No Network for hours - I've tried a 'manual reboot' (switching it off and on), I've tried removing the si...
