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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74797 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230084 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 205376 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

New phone cant connect

I have a new phone today with new sim but same phone number. Sure signal working but no connectivity to phone. Cant get onto sure signal help on vodafone site, no signal to call anyone. Serial no is 40110944457

Cannot access Internet......

Hi there on Friday I did a sim number transfer my number on a micro sim back to a standard sim to go back in my vodafone 340, I can't get on the Internet though it just says failed to connect, HELP!?

bigfully by 4: Newbie
  • 13280 Views
  • 3 replies
  • 0 thanks

Resolved! Sure Signal

Help I am the registered owner of the sure signal and i dont know how to de-register myself and then re-register myself as my account is associated with the sure signal. My number hasn't changed but i have a new sim, it doesn't see my new sim. I have...

slinks12 by 2: Seeker
  • 12503 Views
  • 1 replies
  • 0 thanks

sure signal

Hi Team,I have done all the suggestions on the eforum but my new iphone 5 with a new2 nano sim card will not register on sure signal even after transfering ownwership to my spouse. I beleive you guys can re sync the box ser no 40121343152. I am lost ...

amber321 by 2: Seeker
  • 11218 Views
  • 1 replies
  • 0 thanks

suresignal missing from account

Howdy, I need some help to get my SS back into my account so I can manage it. A few months back voda was having trouble and SS's werent registering via online so I had to phone and get it done. Problem is, since they did that, it no longer appears in...

keithop by 4: Newbie
  • 12366 Views
  • 1 replies
  • 0 thanks

Sure Signal Version 1 & BT Business Infinity

I see there are loads of posts regarding BT Infinity and the VSS units, some people having all sorts of problems. I am thinking of upgrading to BT Business Infinity and I have VSS Version 1. Has anybody actually managed to get these two combinations ...

VSS drops connection/calls

Please help. I am working from home and the last few weeks have been a real pain as without the VSS working my business is suffering. So the story is All was working fine until about three weeks ago with my iphone 4s (as well as my wifes 3gs) Then on...

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