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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74305 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229956 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204366 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Intermittent red power light only - all settings correct.

Hi, We keep getting power only light once. Have been on the forum many times with various problems but over the last month or so this has been a new one. All the settings are correct and nothing about the setup has changed to cause this. It has on oc...

Resync request after SIM swap please

HelloI've just had my SIM swapped by Vodafone on my main work phone and now it no longer connects to my sure signal.Please can you perform a resync for me.Sure Signal 21196759779Many thanksSteve

Anonymous by Not applicable
  • 15022 Views
  • 2 replies
  • 0 thanks

Resolved! Another resync for a new sim

Hello  My wife replaced a sim with a micro sim and has been unable to connect since, have tried 1) to remove from the user list, then re-added2) Full reset of sure signal  can you perform a reset your end please unless you can think of anything else ...

Resolved! New sim - resync please

Resync for my new sim please?Cheers support crew! 40114614023Much appreciated.(left my phone on the roof of the car - what an eeedjit)

charlesr by 4: Newbie
  • 14480 Views
  • 1 replies
  • 0 thanks

Resync

Hi there, sorry not sure which field to post in. I have recently upgraded to a new iphone 5 and macro sim and my Sure Signal wont play ball, despite factory resets etc. Please could you re-sync. Serial number is: 40113136812. Cheers.

Tech Team pls help - phones will not pick up signal

Hi We bought our SS last spring and initially it worked well, this however was short lived and after a month or two it stopped working. Since then I have tried to get it going again and eventually gave up and turned it off. Well were due to renew con...

laummatt by 4: Newbie
  • 23294 Views
  • 25 replies
  • 0 thanks

Can I see who has used my Sure Signal? Dashboard History?

I have a Sure Signal version 2, and sometime I notice that the signal light and call connected light are both on, as it is when somebody is connected to the Sure Signal. However, I only have my phone and my wife's phone registered to use it, and I kn...

steveng by 4: Newbie
  • 17023 Views
  • 2 replies
  • 0 thanks

Sure Signal & Fast Dormancy

Hello Folks,I use a Sure Signal at home. I do not know if Fast Dormancy is enabled on the Sure Signal. If it is enabled, I have reason to believe that this could affect battery life on my Android tablet (Samsung Galaxy Tab 10.1). It is running Androi...

Lineone.net

Hi, Can you please tell me can you use lineone.net email address on mobile dongle or is the IP blocked? 

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