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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73735 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229859 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Help needed with error message Huawei K3565

Hello, I'm posting on behalf of my dad. He bought a pay as you go mobile dongle to use with his laptop. When I first plugged everything in there was an error message when the vodafone mobile broadband software was installing. It had something to do w...

Help please with K3770

Hi I have a 2gb pay monthly data sim with vodafone I bought a pay as you go K3770 dongle and thought I would be able to use it to  connect to the internet but it isn't working do I need to change the apn settings username and password I phoned the he...

kent73 by 4: Newbie
  • 13057 Views
  • 2 replies
  • 0 thanks

K3770 not recognized

Recieved my Vodafone K3770-Z dongle today, only to find out it's being recognized as a composite device in device manager. Nothing appears in My Computer, or anywhere else for that matter. The software doesn't auto-install as a result. No light on th...

T7G by 2: Seeker
  • 14647 Views
  • 2 replies
  • 0 thanks

K3565 dongle

I've had a K3565 dongle, which I bought with a PAYG SIM, for a few years now and I hadn't used it in ages so the SIM expired. I've just ordered a new SIM but wanted to check my dongle is still a current model and the new PAYG mobile internet SIM will...

BatEBird by 2: Seeker
  • 19026 Views
  • 5 replies
  • 0 thanks

Best location for Sure Signal

I read on the Telegraph review that the Sure Signal Box should be located away from the modem for best results - is this really the case? Anyone know how far makes difference and how much difference? Also is there a difference with the "location" opt...

TheP0oka by 2: Seeker
  • 15411 Views
  • 3 replies
  • 0 thanks

Mobile Broadband - No device problem

My father's computer uses a Vodafone mobile broadband usb modem as its broadband connection. It is used regularly but for low data volumes. The usb modem is the Huawei K3565. It has been working perfectly for several years until a couple of days ago....

chasd by 2: Seeker
  • 32623 Views
  • 15 replies
  • 0 thanks

re-installing VMCLite

Something called Software Manager on my laptop suggested there was an upgrade available to mobile connect and so, like a fool, I loaded  Vodafone Mobile Broadband software  - v10.1.108.Nothing worked so I uninstalled and reloaded the software from th...

ClaytR01 by 2: Seeker
  • 20326 Views
  • 9 replies
  • 0 thanks

R201 mifi - static IP

Can anyone tell me whether it is possible for this device to act as a router with the static IP service provided by Vodafone? Thanks in advance.

Aliwali by 1: Seeker
  • 16785 Views
  • 1 replies
  • 0 thanks
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