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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74319 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229961 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204374 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

PAYG Mobile Internet Dongle

I pruchased the Vodaphone Internet Dongle over 12 months ago. Admittedly I rarely used it as we have broadband at home. However, I now need to use it and the software is saying I needed to re-activate it. So I called Vodaphone Customer services and t...

cannot connect to MY OWN btopenzone account.

Hi All, have read a lot of threads about btopenzone but they all are referring to the vodafone package access which only works on premium points (openzone but not btfon) I am  a bt total broadband customer, i have free access tobt openzone and btfon ...

iscaisca by 4: Newbie
  • 18675 Views
  • 13 replies
  • 0 thanks

Vodafone at Home

Hi, I received my Voda at Home email nofitication of my bill this morning. I've tried using the link in the emal to access the site it keeps coming up with an error saying "Invalid path was requested". How can I access by bill? thanks  

GStevens by 4: Newbie
  • 14737 Views
  • 4 replies
  • 0 thanks

PAYG K3570-Z Hourly Disconnection

I have had this dongle for a few months now and have been very pleased with it's performance, consistent 1.5MBps with few to no problems. However, today for no apparent reason I am starting to experience disconnects after exactly one hour of being co...

L-Delain by 2: Seeker
  • 11196 Views
  • 1 replies
  • 0 thanks

K3570-Z wont even install dashboard - help!

hi guys, i just bought the K3570 dongle and it wont even let me get on the dashboard when ive installed it - i just get this error come up please help guys   

R101 Sharing Hub doesn't work when Roaming

I have a R101 Sharing Hub and a Dongle which works perfectly in the UK. The Dongle works perfectly roaming outside of the UK. But the R101 Sharing Hub will not work when roaming. I'm guessing the problem is that when you first connect on the Laptop y...

mklnw by 2: Seeker
  • 10916 Views
  • 1 replies
  • 0 thanks

vodafone mobile connect lite program error

hello, i'm having problem regarding vodafone mobile connect lite on Windows Vista.before this , its ok and nothing goes wrong. Suddenly, when i try to connect to internet using vodafone mobile , there is error appeared. C:\Program Files\Vodafone\Voda...

Mobile Broadband - Not recording usage data

I have just upgraded to Vodafone Mobile Broadband V 10.0.201.23143 and have noticed that this software is not recording my usage data between PC restarts. Has anyone else noticed this and, more importantly, is there a cure other than going back to e...

Fixer11 by Not applicable
  • 11173 Views
  • 7 replies
  • 0 thanks

K4505 - "Mobile connection not possible"

After spending a couple of days trying to get the drivers to install properly and finally discovering the conflict with the VMware USB Arbitration Service I have now hit another problem.... The K4505 is now recognised by the system, and correctly s...

mcrossley by Not applicable
  • 14140 Views
  • 7 replies
  • 0 thanks
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