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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74547 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230011 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204475 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile Broadband - 3G service down

Hello Again, Since yesterday afternoon, your 3G service from site number 13077 has shut down once again. Could a mod please look into this, and give an indication as to how long it is likely to be off this time? Do you think you will ever find a long...

steven by 4: Newbie
  • 12691 Views
  • 5 replies
  • 0 thanks

Mobile Broadband - Usb stick not configured correctly Code 1

I have a vodafone USB stick which was working fine until I purchased another stick offering 3 Gb for £15 instead of my 1 Gb, I asked in the Vodafone shop if I could install 2 sticks, they said yes. The new one wouldn't install after trying everything...

mojo3774 by Not applicable
  • 13575 Views
  • 3 replies
  • 0 thanks

Top Up & Go - Clara Mail Account, anyone?

I'm on an old PAYT (non-expiring) TopUp & Go connection. I'm finding it increasingly difficult to reach my Clara Mail POP box at pop.clara.net - 9 out of 10 times I get a timeout - server not found. pop.clara.net is instantly accessible from any oth...

Laurens by 4: Newbie
  • 13064 Views
  • 5 replies
  • 0 thanks

K3520-Z No Device in Mac 10.6.4

I have been a Vodafone Business Mobile Broadband user for a little over a year. I have used the K3520-Z modem with my windows XP Pro computer and everything has been fine. Yesterday I got a new MacBook Pro 15.4 2010 model with Snow Leopard 10.6.4 i...

maralahal by Not applicable
  • 13410 Views
  • 5 replies
  • 0 thanks

Mobile Broadband - Error 608 Mobile connection not possible

Hello, I am using a K3565 MB dongle and am frequently getting the error message 'Error 608 Mobile connection not possible' in addition to the connection randomly and regularly dropping out, and very slow transfer speeds (i did reach the heady heig...

waynemf by Not applicable
  • 14646 Views
  • 11 replies
  • 0 thanks

Mobile Broadband - Software glitch? Can't see balance!

I have one of the Vodafone USB Dongle's (£15/1gb). However, when I have loaded the software my SIM number does not appear on the menu and I cannot check my balance. It is driving me mad because I do not know when to top up. When I click "check balanc...

Jason1984 by Not applicable
  • 13090 Views
  • 1 replies
  • 0 thanks

no vodafone signal TN394AE

i have move here 3 weeks ago and had purfect signal on my phone and dongal untill last night and now have no service at all neighbour across the road said they have same problem TN394AE bexhill on sea vodafone please sort it out

Mobile Broadband - Remote connection

Hi, I need to leave a couple of laptops running in remote locations for a month or so, logging scientific data (radio signals & weather information). The data is saved to hard disk, and I just need to be able to log on occasionally to check that all...

richardrf by Not applicable
  • 12497 Views
  • 3 replies
  • 0 thanks
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