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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73819 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229880 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203958 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Mobile Broadband - Requirement of VMC

Hi, I'm still having issues with VMC using Windows 7 Professional x64. My question is can I use the modem without installing VMC? Can I just set up a dial up networking connection to bypass it? Thanks Peter

Dell 1558 - will SIM slot work with mobile Broadband SIM?

Much to my complete surprise, my new Dell Studio has a sim slot hidden under the battery compartment. Me, being a complete numpty, was wondering if I could use it with my vodafone mobile broadband sim? Obviously I'd need to load the vodafone connect...

wrolla by 4: Newbie
  • 10882 Views
  • 7 replies
  • 0 thanks

Customer service/Cancellation

18 months ago, I left a rival phone company, after 5 years with them to join Vodafone. I have called the vodafone team on two separate occasions this week, and not once did either of the operators enquire as to why I would like to cancle my contract...

J4EY by Not applicable
  • 7819 Views
  • 3 replies
  • 0 thanks

Signal Issue - Cell Site ID73156 Down

People, Further to a question asked under topic http://forum.vodafone.co.uk/index.php?showtopic=54216, I have now learned from 2nd Line Tech Support that site 73156 (Thurmaston, just north of Leicester) is down because the power has been disconnecte...

Mobile Broadband - Playstation 3

I have a PlayStation 3 and have recently brought a Pay As You Go Broadband dongel. As the PS3 can go 'on-line' for updating and playing live games i have tried get the machine to reconise the dongel but alas no prevail. Please can someone help me...

K3565-z - VMC for linux?

Hello I want to ask. I have a Linux Ubuntu Netbook Remix, and I need vodafone modem program. as the vodafone lite. from where to download the program?

laimis by Not applicable
  • 9071 Views
  • 3 replies
  • 0 thanks

Mobile Broadband - Sending Text from my dongle

I have am trying to reply to a text that has been sent to my USB dongle but it keeps failing, is it just my dongle or are others having problems? I have tried this several times and re-booted laptop too ?? cheers john

Mobile Broadband - ATD Dial Error

Hi, I have a Vodafone small business 30d mobile broadband SIM which I have in a Huawei E272 modem. The modem works fine when directly connected to my computer and using Vodafone Mobile Connect but when I try to connect to the network with the ...

chollo by Not applicable
  • 8694 Views
  • 1 replies
  • 0 thanks

K35020-Z HSDPA usb stick not working on Windows 7

I recently got a new laptop with Windows 7 home premium 64bit installed. Previously I had Windows Vista and my usb stick (model K35020-Z) worked fine on that, so I assumed it would be ok with Windows 7. However, on several occasions I've tried to in...

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