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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74170 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229932 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204300 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Asus EEE PC 701 netbook - XP

I have just purchased an Asus Eee PC netbook running Windows XP and have been trying to install vodaphone VMC without any success. I get an error screen with numerous error messages including: "System: BadImage.Format.Exception: Could not load ...

karenlw by Not applicable
  • 9323 Views
  • 7 replies
  • 0 thanks

mobile broadband - usage concern

Hi, I've just signed up for mobile broadband on tuesday and i've hardly used it at all. However i'm concerned about how much i've used according to the usage counter for mb says ive been on for like 29hours at points and i've bearly been on for 2. ...

amy39 by Not applicable
  • 7775 Views
  • 3 replies
  • 0 thanks

Mobile Broadband - Signal check?

Can someone please check the signal for my postcode?? Im having trouble getting a signal Its NG17 5BB Thanks if you can help

K3565 - Question About Credit Expiry

Hi I bought this dongle from Currys the other day, with 3Gb preloaded. The reason I went for this model was because it is intended only for occasional use while away from home, and I was particularly wanting one where the credit did not run out aft...

pgilmartin by Not applicable
  • 11071 Views
  • 16 replies
  • 0 thanks

Mobile broadband - Move my modem onto my other account?

At the moment I have to use 2 sets of log in details to view my USB modem account and my phone account is there any way to combine the 2 so I only need to use the one set of log in details? I currently have a pay as you go modem and a contract phone...

K3565 Pay as you go usb modem SIM activation

I just bought a K3565 usd device but I need to activate the SIM phone number which is not showing anywhere on the Vodafone mobile connect software. Even worse is that the 0870 number never connects and the email to activate@vodafone.co.uk was like s...

kusimon by Not applicable
  • 8541 Views
  • 2 replies
  • 0 thanks

Mobile Broadband - Why Is My GPRS Data Slow?

Hi, I have been trying to use my USB stick (K3565) to download from the web on my Acer netbook. I am getting a strong GPRS signal (5 bars) but I can only download at a maximum of 32K bytes/sec. My post code is OL3 7EJ. I just took a ride in my car t...

g3sna by Not applicable
  • 9171 Views
  • 3 replies
  • 0 thanks

Dongle from PC World - Non-expiry or 30day?

Hi, I've just purchased some dongles from PC World. They are in the old non-expiry 1GB box but it looks like the sim card has been replaced with a different one (a new barcode with sim number has been stickered to the box). The sim card inside has no...

smartone by Not applicable
  • 9297 Views
  • 4 replies
  • 0 thanks

All Usb Modem Users Please Read!

All, While I've been looking around, trying to get to the bottom of my issues with this ###### E220 modem, I've found that the guys at Huawei/Vodafone have been leaving nice little deposits of logfiles everywhere. I've been using the modem for a ...

bigchris by Not applicable
  • 11685 Views
  • 8 replies
  • 0 thanks

Mobile Broadband - dell netbook wont connect!

Hi been emailin customer services about my dell mini9 netbook that I got last year not workin (works fine at home and all programmes work fine) just the mobile brodband does not work so I have been payin twenty odd pound a month for nothing. it seams...

jpt by 4: Newbie
  • 8897 Views
  • 6 replies
  • 0 thanks
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