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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
Hi, I've been given a sure signal from work as I am in a Vodafone deadzone. I have connected it as instructed into my Sky Router (SKY Q HUB), but it just continually flashes. The number has been registered all ok, but still it flashes and appears t...
Requested a nuc code. I've now received an email saying my emei number is incorrect. I've tripple checked both using the *#06# and on the back of phone under the battery and they are the same. Is it possible that the records at vodafone are incorrect...
I have changed the sim in my new IPhone SE and now the phone will not connect to my Sure Signal, I have left it for 24hrs as advised and still no joy.I have also tried to change ownership of the Sure Signal and delete the phone no but I have had no l...
1) There is no data in any location 2) The full postcode is on my profile. I know this is not a coverage issue however as there are other Vodafone handsets in the same location that can access mobile data. 3) Yes, the exact same issue occurs in a dif...
I have some Windows based storage devices connected to my Vodafone broadband router using a cabled connection, not wifi. They seem to just stop working after a while. At the minute I can still ping them, but no other protocols work (samba, http. no...
I had activation date booked on 18/09 and a engineer came, but stil got no connection as of 01/10. I chatted with Support team many times, and they told me I just need to wait. I also receibed a text from Vodafone that an engineer has been booked to ...
I phoned sales team on 08080 044 438 on Monday to ask if the 30% discount could be applied to the Red Entertainment £25 25gb pack and was told yes it can by Jamie on the sales team, the only pack that the discount cannot be used on was the £30 plan a...
After many years with vodafone with no real issues, I upgraded my sim only contract at the end of August on a special offer web time limited upgrade discount. The confirmation appeared on screen, all as expected. 2 days later I got an email confirm...
My existing contract came to an end in March 2017. Fed up with huge bills for a phone I have already paid for, I attempted to changed my existing contract and phone number to a SIM only contract. That's where the headache started. Somehow, Vodafone i...
I posted on here a few weeks ago stating I was lied to regarding a sim only upgrade. Vodafone checked the recording and it was proved I was lied to. I was given the difference in price as a credit to which I thought brilliant. Then I check my bill to...
