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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73775 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Urgent Need to be contactable. Sure Signal not connecting

The issue you’re experiencing:I contacted your customer services technical dept last week to say that for the next month I am not at home but filling in for someone while they are in the USA. Sadly I have found the signal at their home in Godalming, ...

Details changed again without notice

Hi I've just spent all day and some of last night trying to reset my password as I couldn't login using my fingerprint.It seems some one has changed my details and then not notifying me.I haven't changed anything other than my password trying to get ...

IP Port being bloked

Hi I have been using Slingplayer for many years on my phone(s), recently remote connections to my home slingbox (Uses TCP port 5301) have stopped working over Vodafone 3G/4G ,the port appears closed/blocked. The connetion still works over other netwo...

HMFC4EVA by 2: Seeker
  • 823 Views
  • 1 replies
  • 0 thanks

Mobile Wifi

I purchased a Dongle in the UK and would now like to use it in Italy. How can I unlock it without ringing from a mobile phone as it will cost me too much money? I am now able to chat with anyone online either as it keeps cancelling out on me

DianaV by 1: Seeker
  • 1464 Views
  • 3 replies
  • 0 thanks

New SureSignal 3 issues

Can anyone help me with this Suresignal 3.   Couple of issues with a new setup of a SureSignal 3.(1) I cannot add any numbers within the Vodafone portal - "Sorry we are not able to process your request because of following errors in your form.Sorry, ...

stateoil by 2: Seeker
  • 828 Views
  • 3 replies
  • 0 thanks

Final Bill

Hi everyone! Wondered if any of you people could help me... I applied to cancel a monthly rolling contract in August. I received a letter saying that the account would be deactivated on September 13th. I've spoken to Vodafone customer services on the...

nick1988 by 3: Seeker
  • 1684 Views
  • 4 replies
  • 0 thanks

Sony XA1 - WiFi calling and VoLTE??

Looking at phones on display in local VF store I was pretty impressed by the Sony XA1 for the money - any idea whether VF plan to offer WiFi Calling and / or VoLTE on it, both of which seem to be supported by Sony native builds? It's not listed on th...

florca by 4: Newbie
  • 1656 Views
  • 1 replies
  • 0 thanks

sure signal issue

my sure signal has the red flashing light and two solid orange lights My internet speed is 81.89Mb Down and 79.86 Up My external ip Is 195.11.226.116 My sure signal serial is 43150700904 Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsof...

CONTRACT CANCELLED INSTEAD OF MY STOLEN PHONE BEING BLACKLISTED

I AM LIVID.I called up about my phone being stolen, and was told it would be blacklisted over a month ago. after several convesations with customer service, they couldn't find my imei number and was told to speak to carphone warehouse. carphone wareh...

farduusm by 2: Seeker
  • 1617 Views
  • 2 replies
  • 0 thanks

Split port, can't receive call from ee

HiI've been trying to sort out a problem with my split port for the last 6 months. I've phoned at least 5 times and each time I'm told that I'm an important customer and this issue has been escalated to priority and I will contacted within 72 hours, ...

Jimes by 2: Seeker
  • 3312 Views
  • 9 replies
  • 0 thanks
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