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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 72483 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229533 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 201536 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

No where near guaranteed minimum speed, wanting to cancel

Had enough of this,Have had numerous conversations with Tech Support, Have had Bt Engineer on site, still not getting anywhere near my minimum guaranteed speed of 27mbps.  Was previously with BT and Enjoyed a connection of 42mbps but decided to go wi...

Mutt13y by 4: Newbie
  • 758 Views
  • 1 replies
  • 0 thanks

Issues with Broadband Order at Checkout

I have a Vodafone account as I have a mobile contract.  I'm trying to switch my Broadband to Vodafone but when I get to checkout it says it's completing a credit check then goes back into a loop to the basket options.  Anyone else having issues or ha...

Pperren by 2: Seeker
  • 1904 Views
  • 3 replies
  • 0 thanks

Thinking about subscribing, have a question

So, with Sky recent changes in pricing and their abysmal customer service and quality of it, I'm thinking about switching. Yesterday I had a chat with one of Vodafone adviser via Live chat and the answer leave me kinda happy but also doubtful. Here i...

thecrius by 2: Seeker
  • 743 Views
  • 2 replies
  • 0 thanks

Broadband not working

my wifi has been absolutley rubbish since changing to vodafone @ download speed has slowly gone down from the minimum 60bm they said we would get to 0.05mb ( not working ) i've now been on the phone and chats to countless people at vodaphone i've rec...

Vodafone broadband & Kindle Fire

Hi i recently changed to Vodafone broadband and have managed to connect all my devices except my kindle fire which recognises the wifi network but says that the Internet connection is not working. I think it's to do with the settings of the wifi netw...

Mdmjames by 2: Seeker
  • 4442 Views
  • 6 replies
  • 0 thanks

Vodafone left me without Broadband, phone and Tv

I signed up for broadband and a landline, transfering from Virgin. I began the process on 1st February. Today they were meant totransfer the service, so they had a whole month to do it. Despite me telephoning them 3 times on the premium rate number a...

mrob by 3: Seeker
  • 595 Views
  • 1 replies
  • 0 thanks

No broadband in Manchester 1st March 2018

There seem to be a lot of reports of no internet access in Manchester today on http://downdetector.co.uk/problems/vodafone/map/I've power cycled and reset my router a few times this morning but I'm not getting a connection or IP Address, is this a ge...

mattyvx by 1: Seeker
  • 717 Views
  • 1 replies
  • 0 thanks

The service gets worse

I am very close to the end of my tether with Vodafone's fibre service, not only do i have the slow peak time speeds where i can loose upto 95% of my throughput speed i recently developed a 3 day reboot cycle and daily PPP session drops, this has now ...

daveNOS by 4: Newbie
  • 4160 Views
  • 16 replies
  • 2 thanks

Put a post up

Asking if we going to get a reply to everyone’s poor speeds at night but I Carnt find it so must been deleted.

S9 plus pre-order.

Place my order on the 28th Feb for my husband a s9 plus got confirmation email and second email saying it will be delivered to my home address. Now my concern is that since then the order tracking system shows order number is invalid. Spoke to online...

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