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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73778 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229871 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203347 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Billing

What is "Out of commitment price adjustments 2016 £1.00 and 2017 £1.00"

snowdrop by 2: Seeker
  • 1121 Views
  • 2 replies
  • 0 thanks

Resolved! S7 edge update Samsung pay

A couple of weeks back we had the security update from Feb to June (I wonder what happened to March April and May)I have just been trying to clean my phone as I believed it's not good using all your internal memorySo as I don't use Samsung pay and co...

SKYMAN513 by 13: Advanced Member
  • 3118 Views
  • 8 replies
  • 0 thanks

Google assistant

Hi I've been using Google assistant quite a lot since I used BANDOFBROTHERS tip about installing However today I tried to use it and got no response I've tried clearing cache and the cache in the individual app Still no joy But if I go into Google an...

SKYMAN513 by 13: Advanced Member
  • 1639 Views
  • 6 replies
  • 0 thanks

Resolved! Possible scam

Whilst trying to Google assistant working via the Google home page,news articles popped up that im interested in and I do it quite often as I thought they were safe as they are put there by Google but on  about 3 occasions this offer has popped up an...

SKYMAN513 by 13: Advanced Member
  • 979 Views
  • 2 replies
  • 0 thanks

Vodafone Repair Problem - Phone taken, but not sent for repair!

Gave my phone into the store for repair and they said they'd send it off. 3 days later and the Vodafone Repair Tracker still shows "Repair Booked - Awaiting Collection". I contacted Online Support and they said that they found no notes for repair on ...

an1sa by 2: Seeker
  • 2560 Views
  • 6 replies
  • 0 thanks

Resolved! Sure Signal V3 not connecting to phone

6 month old sure signal V3 not connecting to registered phones, worked flawlessly prior to this. Please can you help.Light Sequence:1. Solid Red2. Solid White3. Solid White4. OffSpeed Test Results:External IP:86.156.7.251Sure Signal Serial Number:421...

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v3 suresignal not working

Light sequence as follows:1 - Power : Flashing Red2 - Internet : OFF3 - In Service : OFF4 - In Use : Solid Amber Speed test results:Ping : 32msDownload : 18.37MbpsUpload : 7.33Mbps External IP:31.53.247.175 SureSignal Serial Number:42142826934 Tracer...

okanek by 2: Seeker
  • 622 Views
  • 1 replies
  • 0 thanks

No signal

---------------------------------------------TEMPLATE-----------------------------------------------Post Title: 'First half of post code - Area' e.g. ST1 – Stoke-on-Trent ct18 Hawkinge Kent1) Does the issue happen in just one location? If so, how far...

Vikki15 by 2: Seeker
  • 1286 Views
  • 3 replies
  • 0 thanks

extremely poor customer service

Here is a copy of the email I sent to the directorsupprt address yesterday, and surprise surprise they claim they didn't receive it.  I'm posting on here in the hope that someone at Vodafone will deal with my complaints - Dear Sir / MadamI am writing...

Hak69 by 2: Seeker
  • 12243 Views
  • 3 replies
  • 0 thanks

Delivery Time

I've been told my delivery will be here today but I asked it to be delivered after 3pm but haven't received anything all day to say it's been dispatched 

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