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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74029 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229903 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204000 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Charged while roaming abroad

I contacted Vodafone before travelling to Singapore. I was told that for an additional daily charge I would then be able to use data etc from my contract account.On the flights out, I couldn't resist the novelty in the Dreamliner of being able to tex...

Roaming

Hi all, I'm a little confused - travelling to Italy in a couple of weeks and as a PAYG customer, I'm not sure whether I qualify with the recent changes and so can use my allowance at no extra cost, or whether I have to go for the £5 charge each day I...

Vodafone Wallet on Blackberry Keyone

Hello, I have installed the vodafone wallet app and have a new contactless sim fitted. I can't get the wallet app to work, the payment machine gives two short beeps and nothing else happens. Can anyone help?Thanks.

PO14 Fareham

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?its happend in all areas since saturday.i cant use my phone for any texts or calls 2) What is the full postcode (e.g. ST1 1AA) of where the issue oc...

Fixed Dialed Numbers - Set Up?

I am trying to set up fixed dialed numbers (FDN) on my Samsung S7 Edge but the option is greyed out, how do I change this?

Top up? Furious

I'm payg last month I top'd up £10 for big bundle,1txt message to say on a specific date 2nd text to say from that date? Same thing again just now,,topped up to carry big bundle over on the 3rd,that's today,now text mess again to say I don't have eno...

Helen by 2: Seeker
  • 1255 Views
  • 1 replies
  • 0 thanks

Vr head set 2017

Hi had this conversation on my upgrade M:The above plan is for S7 and not for S7 Edge. We have the same plan available for S7 Edge 32GB as well for £58 per month tariff and £10 upfront cost.M:Also, you will get Free Gear VR with the above deal. I Del...

dixons999 by 3: Seeker
  • 12955 Views
  • 51 replies
  • 0 thanks

vodaphone stole my data

last month i got stung for a £100 data bill for going over my allowance.this month i have used the app to monitor my remaining allowance. Come the end of the month i had 2 days to go and 12gb left. The following day i had 1 day remaining but my data ...

premium rate charges

I have been using a £20 big bundle for months now, in fact I bought my vodafone mobile from the points I accrued. Up to recently I have had no problems, but when I went to add credit for my next bundle I noticed that £20 of my £27 credit had gone? Wh...

30 day contract

 recently got mobile broadband 30 day rolling contract. 50 gb for 30 pounds. I used 50 gb and the added 15gb, 2gb and 1gb subsequently. Used all of it.When I contacted Vodafone thru live chat they said u have finished your limit and can't add more an...

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