This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I have an R216 dongle, it will only go 3G+ when i try and use it. I have really strong reception as i live near a mast, my phone gets 3-4 bars on 4G and has really fast data connection.I've contemplated getting an external antenna, however im relucta...
Hi all, I have just recently joined vodafone home boardband ( 3 weeks ago ) and was getting a good steady download speed of about 37mbps ( 40 mbps to the router ) and about 5mbps upload for a good two weeksI then decided to switch to the fibre 76...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes, indoors coverage is terrible. I used to be able to get 4G indoors. I've come back from holiday yesterday and I can't even get a signal to make ...
N8/W2/N4 - Happening in multiple locations 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Happens in all locations 2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you d...
I have been trying to reset the V3 Sure Signal for the past two days and have tried everything I could think of! Having found this template on another thread, I'm hoping you can help. ThanksThe issue you’re experiencing: No 3G service What light seq...
I have had Vodafone at my home for two years, no problems. I have tried to take advantage of the new lower charges, offered to old users, but apparently I need an engineer to call, at a cost of £60. WHY do I need an engineer?
Over the last 2 and a half years that I have been with Vodafone, I have noticed how much harder it is getting to get hold of them, to raise an issue and for them to sort it out, more so over ybelast year. I have 3 devices with Vodafone, upon taking o...
Hi all,A few months ago when I tried to change price plan, I was originally on 3GB, unlimited minutes and texts. I was frequently hitting the allowance so decided to change price plan to one which had a 5GB allowance. I initially requested the change...
I have 2 active accounts on my credit report. One at 40 months and one at 12. I only have the account that's been running for 12 months and the old account was cancelled over a year ago. I've spoken to customer services on numerous occassions and th...
I am travelling in Japan, and I have bought a temporary data-only SIM card ("Japan Travel SIM provided by IIJmio"). I will be here for one month. The SIM does not work in my phone. I am require to update my APN settings but I cannot do this -- they...
