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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73730 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203313 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Router Fail!

***I'm not expecting any support in the Forum it's just a publicised account of my issues Sept 2015 - Jan 2016Whole heap of issues: new master socket installed, service downgrade from 75 to 45, loads of phone calls and days off work so BT can attend....

HELP: Billing issues

  I am seeking advice. I am currently about to look for a mortgage/rental with my partner. On checking my Experian Credit Expert score I have seen that it is scored as poor due to a default on a Vodafone payment. I will provide a little background to...

Unlock iPhone from France

I recently bought a iPhone locked to Vodafone from France. I would like to unlock It so I bought a pat as you go sim on EBay. I Know I have to wait 1 Month but I also need the IMEI number. This is my probleme because *#06# doesn’t work. Do I have to ...

Suresignal 3 problem - all lights flashing then dead

My Sure Signal V3 is just over three years old. Last night I stopped getting a signal on my mobile, looking at the suresignal, all four lights were flashing like a fairground and it felt very hot. So turned it off, allowed it to cool down and now it ...

Vodaphone preventing me from getting a mortgage!

So I'll start from the beginning, I was a vodaphone customer since my first phone (11 years of age) till now (24 years of age) as was my sister, brother, mother and father. Everything had been running great until the start of 2016. So as I was growin...

Incompetence

So , April 2016 . I came to the end of a data contract for a tablet . I had this cancelled but turns out a few months later I was still paying for this .... Some angry chat later and it gets cancelled AGAIN ! Well roll on to present day and after 2 c...

Time to leave vodafone RANT

Why is it such hard work to get my money back that i was over charged I have spoken to at least 4 different people and its as if no one has a clue what they are doing!They are now telling me i have to wait until 9th july. to get the last bit of my mo...

pinola by 4: Newbie
  • 1310 Views
  • 5 replies
  • 0 thanks

vodafone wifi call always on even when no wifi.

This seems to be a bug introduced with android 7 on the Samsung S6.On android 6 I would only see the wifi calling lit up when I had next to no signal and connected to wifi such as being inside my local metal Tesco's. When my phone got the Android 7 u...

GoNz0 by 13: Advanced Member
  • 4590 Views
  • 16 replies
  • 0 thanks

Wave central heating thermostat

Hi, I have a Wave central heating thermostat in my holiday caravan. When I was on the 3 network I could connect up to this thermostat using my mobile phone to turn the heating on or off. I have recently changed my wifi in the caravan to Vodafone comp...

Grayo by 2: Seeker
  • 1719 Views
  • 6 replies
  • 0 thanks

WiFi Calling Poor Quality with iPhone 7

Hi all, I've had my iPhone 7 for about 2/3 months now and the WiFi calling quality is pretty much appalling, to the point that I have to turn it off because the other person can barley hear me, however I can hear them clearly. I previously had an S7 ...

jonspittle by 12: Established
  • 2532 Views
  • 2 replies
  • 0 thanks
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