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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73767 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229869 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203339 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Note 4 is dying. Anyone have any ideas?

After nearly two years of faultless service this morning my note 4 decided to lock up and then turn off.Wouldn't do anything.In the end after 6 hard resets on the buttons which didn't work it sparked into some sort of life.It now works, but only afte...

ecophon by 4: Newbie
  • 1749 Views
  • 8 replies
  • 0 thanks

No service in a village where it has always been good

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? It happens in my house and village. Over 5 miles2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showi...

Werthers by 2: Seeker
  • 1249 Views
  • 3 replies
  • 0 thanks

Sure Signal not working after switching ISP

I have recently switched from BT to Zen Internet on my FTTP line. Since the switch my Sure Signal box has stopped working. Is this an IP Whitelist issue as resetting the box has not fixed it?

Porting issue

I have taken pay as you go sim on Wednesday and applied online for porting my old number the very same day from O2.  It's been more than 12 hours since my O2 number is not active and Vodafone number is still the temporary one.  Does any from Vodafone...

EU Roaming After June 2017

You sent an email out stating that as from the 11th June 2017 you were doing away with roaming charges within the EU. The my vodafone app however still shows that i am on roaming minutes despite it being the 11-06-17. Why has this not changed? I rece...

Jimbob59 by 2: Seeker
  • 719 Views
  • 2 replies
  • 0 thanks

Resolved! Vodafone Start

HiI've just received 2 notifications one was galaxy apps about updates that I know are definitely for my phone's benefit.As keeping apps updated is necessary so I dismissed it and I will go there myself for my own O.C.D securityBut the second one was...

SKYMAN513 by 13: Advanced Member
  • 3028 Views
  • 1 replies
  • 0 thanks

Vodafone Roaming not working as of June 11

Currently I'm travelling across Europe. I was in Prague 4 days ago and I bought a SIM card from a Vodafone store. I told the lady behind the counter that I would only be in Prague for 3 days, and then I would continue travelling around Europe. She sa...

Phone with no B20 (800 DD) - how it will affect usage?

Hello Vodafone support,   Let me start with saying 191 is useless piece of automated voice ##~## where you cannot get to talk to human being. Being not the cheapest network in UK, you cannot afford operator to be there and pick up the phone? And I wa...

Resolved! Csc code s8

Hi all could anyone with a s8 direct from vodafone plz check phone info you can download it from playstore and see what your csc says.Thx   

Mimo2000 by 12: Established
  • 2078 Views
  • 2 replies
  • 0 thanks

Sim PAYG working for along time now not provisioned

my PAYG is now saying not provisioned 2 after working for over a year, I have £15.00 on my card, if I cant get this fixed, I will write off my money and go elsewere, Vodafone is not reliable, not a good network.

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