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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73567 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229828 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 202443 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Secure folder

Sorryone more issue is secure folder.Now I know some people have had problems with this, battery drain was one I think but there is also people saying it's ok My problem is I can't find it unless I go to Samsung apps and search for it and it says UPD...

SKYMAN513 by 13: Advanced Member
  • 8104 Views
  • 13 replies
  • 0 thanks

Take me back....

...all is forgiven!Having left Vodafone earlier this month for another network. I think it's safe to say that the grass isn't greener.They've been fine whilst in the UK however I'm currently in Greece and things well... aren't going so great.Firstly,...

donnyguy by 16: Advanced member
  • 856 Views
  • 1 replies
  • 1 thanks

Incorrect data usage

My data usage showing in My Vodafone app is wrong, Is there currently an issue with Vodafone systems? What's the best way to get to the bottom of what's going on with my data usage figures? Thanks.

Missing text messsges

I have a smart speed 6 and pretty much since I born ght it a couple of days ago there has been a number 1 next to the text msg icon indicating that I have an unread text message but when I go in to the I inbox there doesnt appear to be an new msgs th...

Mistake by vodaphone has damaged my credit report

Hi, vodaphone made errors when I tried to pay a bill but they kept saying I didn't owe anything and told me I had a bill in error . I had this happen 3 times and each time they couldn't tell me why I had the bill and eventually had a debt management ...

Haylo88 by 3: Seeker
  • 11028 Views
  • 10 replies
  • 0 thanks

Upgrading

I'm due an upgrade from tomorrow and was just wondering if I can upgrade to a deal I've seen online in store? I did go on live chat and they told this was indeed possible so just wanted to double check. 

Lou1509 by 8: Helper
  • 876 Views
  • 2 replies
  • 0 thanks

Credit hell

Two years ago I have disputed charges on my Vodafone account as there was overseas charges that were rediculose. It was referred to a collection company whom told me if I desputed these, that I wasn't to pay them and to consult with Vodafone. This we...

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