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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74611 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230016 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204496 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Defaulted Vodafone account on my credit file

I really need an urgent help here please. I just checked my credit report and it shows as poor and when i checked the reason it shows a defaulted credit file from Vodafone. I remembered taking the Vodafone contract in 2013 for 2 years and I have clos...

Vodafone Connect Router issues

My vodafone broadband was installed today and setting up my home ive come across the following issues. 1. My Laptop connected on the Wifi 5Ghz channel cannot see my Server connected by LAN Cable, if i disable the 5ghz band i can see the server fine b...

abates85 by 4: Newbie
  • 58507 Views
  • 138 replies
  • 2 thanks

Is it possible to get only 1 month of MiFi?

Hi, my internet is going to be down for a few weeks and I need an alternative. I have seen online that EE require that you pay 2 months for their 4GEE, even though the deal clearly says '1 month plan length'. I'm wondering if Vodafone do the same? I ...

EC94 by 2: Seeker
  • 2653 Views
  • 4 replies
  • 0 thanks

Not receiving international texts

Hi, I am not receiving international text from the USA, I had been receiving them up until about a month ago. My wife also has the same problem with her iPhone 4. The person sending the texts can send them to other people in the UK ok. I have asked t...

fibre broadband

january 2018 we scheduled to have our wifi provider swapped over from talktalk to 38mbps fibre. after waiting for 2 weeks for the go live date, nothing, and after calling we are told by Vodafone the order was cancelled by the system for an unknown re...

Site subdomain incorrectly blocked by content control?

Hi Ive noticed that a subdomain of the "runescape" game website has been filtered, without the main website itself being affected.This must be an error because the game is intended for children.The filtered subdomain is "oldschool.runescape.com" whic...

Sanno by 2: Seeker
  • 983 Views
  • 2 replies
  • 0 thanks

V3 is not as great as EE booster

Just switched from EE to Vodafone and as neither provider gives coverage at our home address we have uaed booster devices.However I have discovered that the EE device supports 4g, which the V3 Sure Signal does not. (support told me to change my phone...

Mobile Phone Mast Planning Applications

We see a lot of posts on here from customers moaning about the coverage in their area - usually with good reason. However, what people all too often forget about is that the networks always have an uphill battle with local authorities and resident du...

jeffkinn by 17: Community Champion
  • 30468 Views
  • 59 replies
  • 5 thanks
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