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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74263 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229944 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204343 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal v3 only works with one registered phone

Hi, I've installed my SS v3 and registered it on my Vodafone account. My phone connects to the SS, and makes calls through it fine. I can see this because the third light comes on when I make a call. I have registered another phone number, which is o...

de018 by 3: Seeker
  • 25273 Views
  • 32 replies
  • 0 thanks

Default to credit rating - URGENT

I have a default rating on my credit report due to vodafone. All my credit is not up to date - the issue arose when they sent me a wrong bill through and I hanged to another provider- there was a lot of confusion with regards to the bills - they sent...

EmaLC by 2: Seeker
  • 8774 Views
  • 8 replies
  • 0 thanks

Sure Signal V3 Connection Problems

I have 2 Sure Signals at my office (1 upstairs and 1 downstairs).On the downstairs sure signal I have 5 registered users (including myself as owner) and on the upstairs one I have 6 users (again including myself). We have found that recently, the use...

rpoulton by 2: Seeker
  • 4000 Views
  • 3 replies
  • 0 thanks

HP12 - High Wycombe

1) The issue just happens in High Wycombe - travelling a mile out towards Lane End the signal picks up again. 2) HP12 4HJ 3) There are three of us in the office with the same issue so I doubt changing SIMs would make any difference. 4) Cannot send or...

Resolved! Suresignal 3 problem - all lights flashing then dead

Please can someone from vodafone check to see whats happened to my suresignal... The issue you’re experiencing:No phone signal so checked the suresignal and saw all (red plus all amber) lights flashing. Unplugged, and waited a few minutes before plug...

a4c by 2: Seeker
  • 15311 Views
  • 11 replies
  • 0 thanks

Resolved! SMS

Hi, can someone advise me as to the roaming charges for RECIEVED SMS. Thanks Peter

LG G5 Modules

Good morning fellow forumers, I pre-ordered the LG G5 on release day and despite a couple of issues recently with battery life it has generally been a very capable device that has served me well. However, one of the major selling points of the phone ...

wwhyte92 by 7: Helper
  • 6299 Views
  • 11 replies
  • 0 thanks

Has BB stick expired?

I haven't used my mobile bb stick for over 6 months can I still topup and use it?

Unsuccessfully trying to cancel my account

Hi there, I have a pay-monthly account with Vodafone that was due to expire in January 2017. I have not used it for the past 18 months as I have been out of the country, so I was keen to get in cancelled right away. As I am out of the country, my pho...

tsenic by 1: Seeker
  • 6382 Views
  • 3 replies
  • 0 thanks
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