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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74129 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229926 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204040 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SK64 - Romiley Stockport

1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?Yes, just in Romiley.2) What is the full postcode (e.g. ST1 1AA) of where the issue occurs? If you don't want this showing on the Community, add it ...

When will my iPad Air 2 32GB be in stock?

I ordered a IPad Air 2 32GB on 17th February 17. I immediately received a confirmation of my order and was informed by email and text of the address it would be delivered to. However, I have now received 3 separate emails saying that the item is stil...

duncnik by 1: Seeker
  • 5672 Views
  • 2 replies
  • 0 thanks

Resolved! ML12 - Biggar Network outage?

 1) Does the issue happen in just one location? - Mobile network unavailable in office.If so, how far do you have to travel to regain service? - It was OK while at home, 3 miles away before coming into work. 2) What is the full postcode - ML12 6DA 3)...

GreenIT by 3: Seeker
  • 7971 Views
  • 8 replies
  • 0 thanks

4G data very slow EC4Y (St Pauls) and Liverpool Street London area

I have noticed yesterday and again this morning that the data is extremely slow in EC4Y St Pauls and Liverpool Street London area. Yesterday it was also slow in the suburbs where I live. What is going on as using the internet or anything requiring da...

Resolved! S7 EDGE UPDATE

Hi, when the update does come from Vodafone is it safe to download over mobile data as long as phone is fully charged and I have 1.3 gig of data as I don't have wifi and I will be impatient to wait any longer when it arrives or can I damage my phone ...

SKYMAN513 by 13: Advanced Member
  • 3652 Views
  • 5 replies
  • 0 thanks

Website security certificate coming from vodafone content control

Recently I have problems accessing websites. First I had an issue accessing imgur but somehow it fixed itself. Now I have a problem with openload,co. When I'm accessing it through Chrome it gives me this message:"This server could not prove that it i...

RudyOLB by 2: Seeker
  • 15338 Views
  • 8 replies
  • 0 thanks

Sure signal not working after power cut

Hi, since a power cut thanks to storm Doris our sure signal is not working. I have tried doing the reset but that hasn't worked. can anyone help? 

rudshers by 2: Seeker
  • 4379 Views
  • 3 replies
  • 0 thanks

Smart Ultra 6 - anyone got call recording to work?

I've tried two apps to record calls that work quite well on other Androids - both called Call Recorder. None of the settings could prompt it record a thing.  The help page of one lists ZTE Blade as incompatible, though I don't know if that only refer...

Storage in Smart Ultra 7

Hi all,  I have the 16GB size storage, but when veiwing the used amount it is a little confusing? It states 5.80GB, then below total used of 9.77GB,(this 5.80GB amount changes when adding - removing) so this sounds like the total max size is 9.77GB n...

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