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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73740 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203324 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Check to see if you have credit applied

This is a freindly hello and welcome to everyone who has joined or moved from other networks or vodafones pay as you go.If you have been prommed credit on your account like i have (dont have to pay till may) id just check on your my vodafone as they ...

Bonus credit

I spent some time yesterday speaking to an advisor at 191 about my bonus credit. I was informed that I had £25 in total of bonus credit I asked if the £10 bonus  credit could be applied to my phone I got hmm! Not very professional. I was also informe...

katie200 by 2: Seeker
  • 8171 Views
  • 3 replies
  • 0 thanks

Sure Signal V3 Stopped Working

My Sure Signal V3 stopped working the other day and has the flashing red light, and then the first and last icons are illuminated yellow which the manual states means "Your Sure Signal can't access the Internet properly". I have changed the Ethernet ...

James_RS by 2: Seeker
  • 4059 Views
  • 1 replies
  • 0 thanks

texting whilst in Germany to vodafone.de nr

Hello all,i am always having trouble texting when i go to Germany. now that my dad is in hosp/ailments i may go over a few times this yr. Just got back from 4 days. i teach adults IT so im not thick BUT for the life of me i cannot understand these fl...

kimla10 by 2: Seeker
  • 6656 Views
  • 3 replies
  • 0 thanks

Vodafone insurance and customer service - Never again

Quick summary - I am with Vodafone for nearly 10 years Made a claim a year ago (replaced the device with an orange one - took more than a month (no stock - coming soon)), my original device was black Lumia 930--> I was not happy and ask them to repla...

Resolved! Any plans of better 4G in BT931DR

Hello everyone   Just wanting to see if there is any plans of upgradeing the 4G om this area as im planing to move my dad and mum from o2 UK/IE to Voda UK

Vodafone V3 Sure Signal not working

It's not something I check every day, but the other user noticed he was having problems connecting.I then discovered that all the lights on my sure signal have stopped working. I tried a reset, but that didn't seem to do anything.

Network upgrades on website

Hi, Since June 2016, the Voda coverage checker web page has been saying 'We will be upgrading the coverage here in the next 3 months' when I enter my postcode EX20 4QH and click on 2G. Obviously 8 months have gone by, but still no upgrade here.. Also...

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