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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74259 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229943 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204341 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Crystal Billing system - International Saver 100

For some reason I am still on the old billing system on Vodafoone named 'Crystal'.  Although this was an inconvenience as I wasnt able to access all the features of Vodafone online etc ec I was still able to get most things done. I tried to add the I...

qahmed by 2: Seeker
  • 11531 Views
  • 12 replies
  • 1 thanks

Vodafone Credit Decline - based on address possibly?

I have had a terrible experience with credit referrals today. They have refused my application for a personal Vodafone account for no reason whatsoever - I have great credit, a mortgage, a corporate account with Vodafone, never been declined ever, no...

ammar1 by 2: Seeker
  • 8188 Views
  • 2 replies
  • 0 thanks

Please help

can someone please help i am losing my will to live i have been resticetd on my number 9 times in the last 2 days i called cs now 10 times it is driving me mad just get the same response from them saying its been reconected and will not happen again....

Sure Signal v3 not connecting to phone

HiI live in a large house in an area not covered by Vodafone but am bound to use the network chosen by my employer.  I have been running 3 sure signals around the home for over 18 months with no problem.  Now all three have stopped working with no ot...

Update to IP address block geo-location

Hi, I work for a company who has recently had a new IP block allocated by RIPE which used to be allocated to a Spanish company. Since then we have been unable to get any connection with our Sure Signal. Would you kindly be able to advise me of the be...

darkorb by 2: Seeker
  • 30633 Views
  • 20 replies
  • 0 thanks

Vodafone Connect Router Queries

Vodafone Connect Router Issue, No Wifi connection to wired Nas Storage, anyone found a work around? whilst we wait for our user name a password and move to 3rd party devices

Early termination fee

Hey,I've recently contacted Vodafone live chat to discuss how much it would be to cancel my contract early, my contract ends in June and I pay £17 a month which, if I've done the math right is about £85. It was my understanding that if you wish to te...

MontyG96 by 2: Seeker
  • 34857 Views
  • 9 replies
  • 0 thanks

Sure Signal 2 Not working

Tried a reset but no difference. The issue you’re experiencing: No service on Sure Signal 2 What light sequence you're seeing: Power light on (unsteady) but no otherYour speed test results . 46.6 Down, 18.6 upYour external IP address 86.171.169.97 Yo...

JimG by 3: Seeker
  • 6694 Views
  • 4 replies
  • 0 thanks

New Phone Delivery Status?

Hi,  I purchased an iPhone 7 online on Thursday evening, received a confirmation that it would be delivered to my address, along with the tracking number. However, I've had no further contact since regarding it's status (whether it's been dispatched ...

nick1988 by 3: Seeker
  • 7158 Views
  • 4 replies
  • 0 thanks

HTC 10 on Vodafone

So, exciting news about the HTC 10 yesterday.The leaks left me doubting if the device was good enough, but initial reviews suggest it might have got it right.In the meantime TechRadar suggests VF are sitting on the fence about whether to stock it.I'm...

LordLanky by 6: Helper
  • 50815 Views
  • 291 replies
  • 1 thanks
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