This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.
These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I was recently sent a new (free) PAYG Vodafone sim card via UTL, but haven't used it as I've changed my mind. Do I need to return it along with the original sim card I've been using for years?As I understand it from the T's and C's, all cards belong ...
I bought a New phone from vodaphone and they transferred my sim card from my old phone,now I have no sim for my old phone and my husband wants to use it for work.How do I get a new sim card and transfer his details on to it so that he can use the ph...
Can anyone tell me the email address to send a complaint email to? I was told by their custome rservice team to send it to enterprise at help.vodafone dotco dotukFunnily it bounced back but luckily i also sent it to nick.jeffery at vodafone dotcom; ...
Many text messages that are sent to my vodafone number (with iphone 6s with plenty of free memory and great reception) are arriving 12-24 hours delayed. Interestingly only text messages (SMS) are delayed when they are sent from an official number (s...
Hi I purchased a Vodafone Smart Ultra 6 pay as you go handset in October 2015. Recently it developed the issue that the left and right edges of the screen are not responding to touches. (The same issue is discussed here: https://forum.vodafone.co.uk/...
After many years and thousands spent, I really cannot wait to end my contract with Vodafone, and draw a line under this whole sorry affair.Since you overcharged me 12 months ago, I have made numerous calls, spoke with numerous Vodafone employees and ...
Can't send texts to anyone whatsoever & I can receive texts... not an mms message just a normal text message. Looked at the postcode checker and coverage is fine. Not been able to send texts for 3 days now
Can you help? I have a Galaxy S4 and i can't receive texts from one person/number. I can text them and call them fine. They can call me but can't send me texts or reply to my texts, they just fail. We are both on Vodafone so we swapped Sims and w...
Okay just attempted to use the website ... I will never learn!!Three times I have been sent a code to my phone and all it states is that my online administrator needs to approve me. But it is me? It is my phone and I registered it?? Try and click the...
Hi there. A couple of months ago I bought a new phone from my local Vodafone store, with a voucher for £10 credit included..I kept my old SIM, on which I'm signed up to a Freedom Freebies package, which I don't think is available to new users any mor...
