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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73834 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229881 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203965 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Broadband Speed - 78 running at at around 38 to 40

Currently my new broadband connection is running at around 38 to 40 when checks run via speedtest. Which is not close to the lowest speed of 76 approx. I was initially told I would get. Is there any way to fix this ?

Vodafone Entertainment Package & Shocking Customer Service.

Added Sky Sports to my bundle as customer service advised which should be free included in my Red Plan. Checking my Vodafone App I can see I have now been billed £4.99 for this. Why can't vodafone get anything right. I contacted billing was on the ca...

New Broadband connection - Still not activated and no call backs

So I ordered Broadband a few weeks back for installation on 14/11/16, i was then advised it needed to be pushed back to 15/11/16. On 15/11/16 at approx 7pm there was still no connection so I called to confirm it would still be done, I was reassured i...

Vodafone Connect Router Button

How exacly does the button work on the left of the Vodafone Connect Router? Do i press it or hold it for so many seconds as the WIFI goes off when i hold it. I can't find any instructions about the button, I know It connects using WPS, Does holding i...

Internet dongle

Topped up £10 a few hours ago and added a 1GB 4G internet bundles and is now showing that no bundle has been added, no credit remaining and I am unable to connect to the Internet. Any ideas?

Resolved! WiFi Calling

I requested wifi calling to be enabled for my iPhone SE.  Apparently this has been done but I still cannot get it to work. I have a strong wifi signal and reliable broadband connection.  Is it necessary to change the SIM card for wifi calling to work...

JRR by 4: Newbie
  • 11680 Views
  • 3 replies
  • 0 thanks

WiFi Dongle Impossible to Top up online

I have a Mobile 4G WiFi dongle on PAYG - works great, but when the credit runs out it is impossible to top up unless you go via another WiFi connection.If you use the dongle to go to the top up pageFirefox never loads the pages past the 1st oneChrome...

Sure Signal 2 / Home Hub 4

Sure Signal has been registered - I've followed as many suggestions as I've found regarding Port Forwarding, etc.- after lots of initial flashing of lights, Sure Signal merely sits with front power light on and rear green and amber lights on - I am o...

Location Data from Vodafone

hi folks, need to some help please. I'm about to put in a subect access request for location data, but before I do so, can someone tell me what they'll actually provide?I'm hoping it will give precise location details of where the phone is/was at var...

aqua0 by 2: Seeker
  • 13514 Views
  • 8 replies
  • 0 thanks

Htc m8 no wifi

 Hi Guys new to the forum HTC one m8 no wifi Basically no issues for nearly 2 years now unable to turn on the wifi in settings etc,Tried switching on flight mode and off and restarting the phone its not a issue with my router as my other phone conect...

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