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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73717 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal

Having a nightmare with new sure signal . My old 3 year old sure plug always worked. Buy a new one plug in wait fir set up. Registered it. Not working. Called Vodafone 4 times they tell me upload speed to slow. They tell me to call Bt and tell them t...

Some phones not connecting to SS

We replaced an old SS which died, with a new SS V3 in July 2016.  All seemed to be ok to start with but for the last few weeks most of the phones registered to it are not connecting.  Yesterday I tried with 2 phones, 1 was fine with full 5 bars, the ...

Cisco 1921 and EHWIC -4G-LTE-G

Hi, I was trying to setup the 4G on my cisco 1921 router with Vodaofone 4G enabled SIM but there is no luck yet to make it running. Is there anyone here have had any similar kind of experince? If so then could you please let me know how can i set thi...

LG V10

As this device wasn't released here, I'm unsure of where I could safely/securely buy this phone. Any suggestions or links would be highly appreciated

B-12345 by 11: Established
  • 16599 Views
  • 5 replies
  • 0 thanks

Expect the Note 7, from the 19th.

Hey, For those eagerly waiting for a Note 7, or a replacement. We can expect them around the 19th. This was a statement released from Samsung about 1 hour ago. They will replace people's handsets before they hit shelves for normal sales. However, for...

Kezz91 by 2: Seeker
  • 8748 Views
  • 7 replies
  • 0 thanks

Smart ultra: Attention Camcorder failed ...

If I try to record video footage I getAttention Camcorder failed.I am able to take and view photographs.If I try to watch any videos, it fails. I have just installed VLC to see if this might help but it hasn't... "Unfortunately a serious error has oc...

sucaprio by 3: Seeker
  • 10142 Views
  • 5 replies
  • 0 thanks

sure signal v3 connection issues

Hi, I have recently changed to Sky broadband and Sky Q and since doing so my sure signal has stopped working, it is constantly trying to get internet connection without success.

Copy order

I need a copy of my recent purchase receipt emailing to me. I understand the telephone service cannot assist with this as they do not have access to email. Thank you.

LauraNS by 1: Seeker
  • 15507 Views
  • 5 replies
  • 0 thanks

Resolved! Vodafone sure signal not working since 28/8

My sure signal v3 hasn't been working since sunday. It usually has a flasshing red light and two static orange lights, but sometimes has a solid red light with the forst light flashing white.

sure signal v1 and plusnet hub 1

I have a v1 sure signal and plusnet hub1 (sames as home hub 5). I have rebooted the ss1 and opened the ports of the router as per posts but only get light one solid and light two flashing at a constant rate ..no other lights are staying on . I have d...

bargar by 2: Seeker
  • 19042 Views
  • 9 replies
  • 0 thanks
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