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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73736 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SA65 Fishguard

 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service?WIthin 100m of my home where normally I have a signal. Suspect the whole area has no signal 2) What is the full postcode SA65 9TX 3) Does the issue...

Resolved! Smart V8 Widgets

I appear to have lost all my widgets. I noticed that the BBC weather widget had disappeared from my home screen. I long pressed the screen and selected add widgets but instead of the several options I had before I've only got 2, power options and sea...

Resolved! Huge Problems With Vodafone - No Refund After Almost A Month And No Contact!

Where to begin.. my phone contract was coming to an end in November with Three and so I decided to look at switching to Vodafone, I wish I had never bothered! I took out an iPhone X at £68 a month with £150 up front and this was put onto back-order. ...

MJS1996 by 3: Seeker
  • 3871 Views
  • 7 replies
  • 0 thanks

Draytek Vigor 2860ac setup with E3372

Hi guys, Hoping someone may be able to help out here, I am currently trying to setup my Draytek Vigor 2860ac router using a Huawei Unlocked E3372 LTE/4G USB Modem (certified compatible by Dreytek) and a contract SIM from Vodafone. SO far I have: trie...

tbuk1982 by 2: Seeker
  • 3750 Views
  • 3 replies
  • 0 thanks

Xperia XZ1 Compact colour options

I'm at upgrade and really want a blue or pink XZ1 Compact, but only black is shown. Is it likely that other colours will come in to stock and if so, how long does this usually take?Thanks.

mel_fox by 2: Seeker
  • 516 Views
  • 1 replies
  • 0 thanks

Contract Cancellation

How can I cancel my contract when Vodafone will not answer the phone (30 mins on hold before giving up) or answer the live chat (50 minutes waiting for transfer to the 'cancellation team' before giving up)? There must be an alternative way that is no...

njwilson by 2: Seeker
  • 1857 Views
  • 5 replies
  • 0 thanks

Account in default

IHiI currently have an account with Vodafone, I got my credit check back and it is saying that I have an account in default. I did previously leave Vodafone for a couple of years but joined again about 5 years ago.  How do I go about checking whether...

Sure Signal 2 not giving phone signal

Hi, I recently got a new phone (sony xperia) which uses the same sim as my old phone. I searched on the forum what to do if no signal on the new phone which resutled in me deregistering my SS2 and re-registering 24 hours later. Since this I have only...

extra roaming countries

EE are now doing a sim only deal which allows roaming in USA, Canada, New Zealand, Australia at no extra charge,£19.99 per month with 12GB unlimited calls and texts, why can Vodafone not do something like this, instead off ripping people of with £6 p...

number7 by 3: Seeker
  • 1737 Views
  • 6 replies
  • 8 thanks

Still No Refund For No Service

In November I lost coverage for several days. During a live chat with a vodafone advisor I was promised a £5 credit . None was paid, During a live chat in December the advisor apologised and as a gesture promised a credit of one months payment, assur...

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