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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73735 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203316 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Debt collector charging for unpaid bills after account has been closed

I have received letters from Fredricksons debt collectors for unpaid bills. I cancelled my contract at the end of the contract in May 2017 and paid my last bill in July 2017. I contacted customer servcies on 10/01/2018 using online chat and was told ...

Spotify

I have 2 numbers on my account and both are supposed to have free Spotify but im being charged for one of them. Can some please resolve this for me?

bigstevo by 2: Seeker
  • 904 Views
  • 5 replies
  • 0 thanks

V3 Suresignal IP addresses and ports to allow on firewall

 The issue you’re experiencing: SureSignal V3 not working in a network, but works fine at home. Need to know how to integrate into a networked environment with Firewall and Proxy server. Signal on phones is very weak What light sequence you're seeing...

chipie10 by 2: Seeker
  • 19344 Views
  • 3 replies
  • 0 thanks

TA12/Martock

I have had no service for over 24 hours. 

Balance disappearing

I have a pay as you go SIM in a dongle for cctv, twice the balance has now been removed from It, I have not manaed to use 2gb in less than one week! I keep a close eye on the balance making sure I do not go over, the problem is the account is not in ...

Bethh9 by 2: Seeker
  • 2051 Views
  • 1 replies
  • 0 thanks

Stop Calling

Please can somone get my number removed from the calling list as i work shifts and wish not to be woken up by a sales pitch

Sure Signal not working

The issue you’re experiencing:Phone not connecting to Sure Signal. What light sequence you're seeing:Power LED: Solid RedInternet LED: Solid WhiteService LED: Solid WhiteUser LED: No LightYour speed test results from here.Ping: 7msDownload: 52.75mpsU...

Dom_Hunt by 2: Seeker
  • 1448 Views
  • 3 replies
  • 0 thanks

Why such a poor choice of tablets?

I'm due an upgrade and am not at all interested in owning an iPad as my data tablet device. I tried to upgrade to the Samsung S2 tab in late November to be told there wasn't any stock for approximately 45 days. As usual, I got the usual "why not an i...

majoosta by 4: Newbie
  • 1697 Views
  • 9 replies
  • 0 thanks
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