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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74045 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229907 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204007 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

My Tips for buying a 2nd Hand iPhone.

Hi everyone.   I recently purchased a 2nd hand iPhone 5 and would like to share my tips on what to check before purchasing / soon after purchasing.   Check its Serial number in Check Your Service and Support Coverage.If you feel it's warranted check ...

Unable to send emails when on network

Hi,I am having difficulties in sending emails from my mobile when on the network - but receives emails okay and it works fine when I'm on wifi (for both receive and send).I've read my ISP / webhosts guidance notes and am confident I've sent up the em...

VSS not connecting after IOS 9.3.2 update

Since updating my wife's and my iPhones to IOS 9.3.2, they have both failed to connect to my Vodafone Sure Signal box. I have restarted the VSS and the iPhones several times, but they still show "no signal" inside my house. The Status lights on the V...

Looped opening of apps & web pages

My standard & up to date Smart Ultra 6 has developed strange behaviour, in that on occasions, when surfing, it will randomly and unasked, load web pages, history, most visited sites, Google voice search, keyboard, etc, etc., and keeps on cycling them...

landsker by 2: Seeker
  • 8449 Views
  • 2 replies
  • 0 thanks

Sure signal V1 stopped working

Hi My Sure Signal V1 no longer seems to be working and allowing my phones to receive the 3G signal that it should. All four lights are solid but there my router does not seem able to detect the SS's presence, depsite being cabled properly. Have tried...

Resolved! Vodafone Broadband Router (Connect Router) - Technical Issue

So I've just purchased Vodafone Broadband for my home in a store and was given one of the new black routers (Huawei HHG2500) to takeaway. My go live date is a while off yet but I get excited over new things so of course plugged it in just to have a g...

Anonymous by Not applicable
  • 12861 Views
  • 4 replies
  • 0 thanks

Resolved! Vodafone smart prime 6 issues

Hi I've seen threads on this already but when o click on the lonk that people used to resolve the issue it says the page has expired.The issues i'm having are just two small things which affect the functionality and efficiency of the phone:1) I cant ...

Samsung Gear S2 classic 3G

I am looking to purchase a Samsung Gear S2 smartwatch with 3G. Am I able to link this to my Vodafone monthly package with my Samsung S6 and use the Gear's messaging and wifi capability without having to have my S6 phone linked by bluetooth closeby?

SusyQ by 3: Seeker
  • 9929 Views
  • 3 replies
  • 0 thanks
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