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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73738 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229860 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203323 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Galaxy S6 will not save email server settings

I have 3 email accounts on my S6.Gmail = no problemMicrosoft Exchange = no problemIMAP on my business domain = big problem All 3 worked fine until I had to do a factory reset. Since then I have serious problems with one account. I have set up the IMA...

Resolved! Contacts Doubling Up

just got over one problem and now have another, albeit less serious one. Have just swapped my provider and suddenly all of my contacts have doubled and in some cases quadrupled. If I delete the first of the two then the second disappears also and I t...

bolo by 12: Established
  • 14894 Views
  • 10 replies
  • 0 thanks

No Gear VR

I pre-ordered my S7 on the 4th March and was advised that I would receive both the phone and headset at the same time on the 8th March. The phone came on the 8th but no headset. I rang Voda and they told me that the packages get shipped separately. N...

Resolved! call waiting.

I've emailed the eforum guys but no one has got back to me yet. I've contacted samsung because I have call waiting active on my fone but instead of me getting the call alert that someone is calling it takes them them straight to voicemail. Do I need ...

EmmaP85 by 4: Newbie
  • 19369 Views
  • 16 replies
  • 0 thanks

Resolved! How to I put music on SD card? (Smart Ultra 6)

Hello everyone.Sorry to sound a bit dull, but could anyone tell me how to put music onto my SD card so that I could play it on my phone?I'm not too up on tech, so any advice would be appreciated.Thanks in advance.

I can't play videos?

I have a Vodafone Smart Ultra 6, and I've had it less than a month but for some reason I can't play videos on it anymore? They won't work on any of my social networking apps, and I've tried using the internet rather than apps to load them but nothing...

Upgrade and Nexus 6p 64gb

I got a mail today saying that I elegible to an update. But I look at the offers in my account and they are worse than the plan I already have. For example my current plan is £30per month with Unlimited minutes and text and 20gb of data, the recommen...

Dredmix by 3: Seeker
  • 9648 Views
  • 9 replies
  • 0 thanks

Resolved! When will the LG G3 get Marshmallow update?

I read somewhere the other day that UK Vodafone would be sending out marshmallow updates on the 16th, it would seem this is rubbish as I’m still on lollipop, so does anyone have a firm answer to this especially after today’s news of everything other ...

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