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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

samsung s6 edge cracked screen

I've had my phone two weeks...I has a case on the back...I placed the phone on my coffie table as you do when not using it...it started to ring (therefore starting to virbate) next thing I knew the phone was face down on the floor...pick it up and wh...

SIM Swap - Now Sure Signal doesn't pick up my phone

Hello there I am a long term Sure Signal, v2, user.  Recently, I upgrade my iPhone, which necessitated a new (nano) SIM.  After much trauma activating the new SIM, I now find my Sure Signal is not picking up the phone.  I have tried restarting my Hom...

BQ mobile. Internet settings

Hello,I have a bq phone and I need to set up the internet settings. I have text web to 40127 but I never received the mms. Please anybody can help me? Thank you 

corylus by 2: Seeker
  • 21100 Views
  • 18 replies
  • 0 thanks

Topping up mobile dongle

Has anyone received the following message when topping up online "Returning to Merchant Site".Message stays on page with refresh button going around and around and don't receive any confirmation that top up has worked. Thank you. Finlay1764

call cancelled

Hi,  Bit of a stupid question, on my recent calls, some of them say cancelled when I haven't been able to get through..Does this mean, it hasn't connected, or the other person cancelled it?  Thanks

iPhone 4s no service

Hello,I just got the new iPhone with vodafone and since yesterday it's been saying no service. It didn't fall or anything. A friend sent a message on my blackberry to say she couldn't reach me and that was how I got to know. Any help please? I have b...

Dolly by 2: Seeker
  • 35185 Views
  • 24 replies
  • 0 thanks

Resolved! Sure Signal V3 Issue: No 3G signal on iPhone 6

The issue you’re experiencing: No 3G signal on iPhone 6. What light sequence you're seeing: Power: RedNext two lights: Solid White Your speed test results from here. Ping: 39msDownload Speed: 28.85 MbpsUpload Speed: 1.47 Mbps Your external IP address...

Sure Signal - V2 - No lights

The device has been working without problem for 4 months but has now simply stopped. Reset has no effect. What light sequence you're seeing: NoneYour speed test results from here. Download 1.56, Upload 0.46Your external IP address from here. 94.7.224...

Anonymous by Not applicable
  • 11360 Views
  • 1 replies
  • 0 thanks

Sure Signal V3 No lights and Not working

Hi, I have a sure signal V3, model 9361.It has been working perfectly for a year but suddenly it is not working.The sure signal dashboard confirms the unit is active.There are no lights at all.Power is still running through the device, if you plug it...

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