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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73624 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229844 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203275 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

SureSignal V3 No Lights

Hi, My SureSignal V3 seems to be totally dead. There are no lights on it, including the power light. Speed results are..100Mbps DL, 6Mbps UL on Virgin MediaExternal address is 86.3.85.116SS Serial Number is 40131133114Tracert is..PS C:\Users\Lee> tra...

lg g4 update

Hi. I am just wondering when will the lg g4 be getting the new android marshmallow update?

Problem connecting sony xperia z5 premium to SureSignal V3

Hello, My SureSignal appears to be correctly connected and awaiting calls, however my Sony Xperia Z5 Premium is not establishing a link with the SureSignal. I've set the Sony Xperia Z5 Premium to 3G voice and data. The SureSignal serial number is 401...

mi1ccu by 4: Newbie
  • 12016 Views
  • 4 replies
  • 0 thanks

Sure Signal v2 - Steady power, flashing system light

The issue you’re experiencing:I just connected a sure signal, with the ethernet cable connected to the router and I can't get it to work. I can see the device in my Super Hub settings and I opened up all the ports in the router that were mentioned. I...

Speed test

Resolved! screen turns off/goes blank Galaxy Note 4

When I make a call my screens turns off instantly meaning I can't see if the call is connecting or if I've dialed the correct number. I have tried various settings and a reset to no avail, can anyone offer a solution?

gsgsgs by 4: Newbie
  • 12734 Views
  • 8 replies
  • 0 thanks

Problem connecting iPhone to SureSignal V3

Hello, My SureSignal appears to be correctly connected and awaiting calls, however my iPhone is not establishing a link with the SureSignal. I've set the iPhone to 3G voice and data. (I also have another SureSignal at work and that one works fine) Th...

colaniXL by 2: Seeker
  • 11301 Views
  • 4 replies
  • 0 thanks

Resolved! Using EE signal boost with Vodafone

I've just switched to Vodafone from EE and was wondering whether it's possible to set up my EE signal boost box to work with Vodafone instead of EE?thanks

kshep by 2: Seeker
  • 13609 Views
  • 3 replies
  • 0 thanks

Resolved! £10 Bundle not showing up on credit

Hi, i recieved a Vodafone Prime Smart 6 mobile for Christmas. it is Pay as you go. it came with a £10 Bundle voucher. The voucher has gone onto my new phone and i can text and call etc.No problems there.But, when i check the balance on my phone it sa...

jojo16 by 2: Seeker
  • 22838 Views
  • 1 replies
  • 0 thanks

Make up your mind on the Vodafone Smart Ultra 6 price

What is the deal with the prices for the Vodafone Smart Ultra 6? When it came out in July it cost £125. In September it was £99, then it went up to £115 in October, down to £100 in November and back up to £115 just before Christmas!!! You do know tec...

whatsup by 2: Seeker
  • 10538 Views
  • 3 replies
  • 0 thanks
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