Archive

This is a locked archive and content on this page may no longer be up to date. These posts and threads have been archived for reference only.

cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74312 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229959 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

NSC.JPG
VodafoneUK by Administrator
  • 204366 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure signal making a call light

this doesn't light up when I make a call and we are still getting poor reception a lot of the time.  Might I have connected it wrongly.  The other lights are on.

Sure signal issues after SIM swap and attempts to reset

Hi. I'm having issues my sure signal (v1) which has been working pretty well until recently. My son recently got a new phone which needed a change to a nano-SIM. after this he couldn't get any signal so having looked at the previou posts I deregister...

Plasadda by 2: Seeker
  • 11560 Views
  • 1 replies
  • 0 thanks

payment method declined

I've just got an iPhone 6 in the last week and my sim is due to be transferred to my current number on Wednesday - in two days - and so i've tried to set up an account with my card attached to download new apps. I've tried 5 times to attach my debit ...

LG27 by 1: Seeker
  • 14879 Views
  • 2 replies
  • 0 thanks

Suresignal3stopped connecting with 4 phones

hi. VSS3 worked fine but now won't allow any of 4 mobiles to connect. Steady red and 2 white on continuous but no mobile connection light.factory reset, de register and renew has no effect. Internet status good.phones work on other vss units this sta...

samsung s6 only charging via wireless

Hi, my phone will only charge using the wireless pad, if I try to plug it in directly it won't work. Has anyone else had this problem?

chelle17 by 2: Seeker
  • 20443 Views
  • 8 replies
  • 0 thanks

Mobile broadband vmb Connectlite Dongle K4511 will not work on new laptop

Have had the broadband dongle with vodafone for over 10 years now with no problems.Currrent laptop is a lenovo T61 with vista business OS.New laptop is a lenovo L520 with windows 10. Dongle went through the installation OK,It opens up ok asks for PIN...

kenni_d by 1: Seeker
  • 15916 Views
  • 1 replies
  • 0 thanks

Sure Signal v3 not connecting with my phone

Hi I am having issues with my sure signal version 3 which I recently purchased to replace an old v1. Every 2 or 3 days I have to reset my sure signal because the red light is on but the second light is flashing. Even when I have the first 3 lights on...

tuxla by 3: Seeker
  • 11626 Views
  • 1 replies
  • 0 thanks

Sure Signal V2 - Only system light, devices not connecting

I have a Sure Signal V2 which I am no longer able to connect to with my devices. Both the power light and the system light are steady on state however the phone light is always off. I have tried resetting the device by holding down the reset button f...

WWLK by 3: Seeker
  • 13074 Views
  • 8 replies
  • 0 thanks

Loss of effective range

Hi recently (2 weeks plus) my suresignal v2 seems to have lost its range. Both router & suresignal have not been moved. To get a full signal  have to be within 5ft. I can stand 20ft from box & get no service on my phone. Other people with registered ...

Birkster by 3: Seeker
  • 12207 Views
  • 6 replies
  • 0 thanks
Labels