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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74289 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229956 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204357 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Vodafone Ultra Smart 6 - Notfications

Couple of niggles with my Ultra Smart 6....   Does anyone know how I can set different notifications for different services? I would like to hear the phone ring but not get dinged every time an email comes in. Also keen to get a ringtone that sounds ...

Sony Xperia Z3+ Camera Overheat

Hi eForum. I recently got a Vodafone Sony Xperia Z3+ and whenever I use the camera it comes up with a message saying 'temperature is rising' then shortly after I get another saying the 'camera app will shut down' then it closes. I have upgraded to th...

CH001 by 2: Seeker
  • 16411 Views
  • 14 replies
  • 0 thanks

Getting Started with US iPhone 5 in the UK

I'm sorry if this is supposed to be placed under another heading, but I was wondering if someone could offer some advice on how to get started as a Vodafone customer from outside the UK.  I will be traveling to England in mid September to begin Unive...

Sure signal and BT Infinity

Hi, i have a sure signal 3 which was working fine until we moved to bt infinity, still using our draytek 2860 not the homehub, all that was changed on the router was username and password. any help would be appreciated. cheersJon

jonelan by 2: Seeker
  • 25406 Views
  • 6 replies
  • 0 thanks

cannt open files on s6 edge

hi guys  and gals...    i am haveing an issue that i hope someone can help me with...opening files that are dowloaded .... i try and open them and get the message   "cant open file"this has only happend recently... hopefully someone can point me righ...

kamakazi by 3: Seeker
  • 10808 Views
  • 3 replies
  • 0 thanks

Resolved! Resync

Good morning, having read all the articles, i have arrived at the fact I need a resync for VSS unit 40112898172 please. 

Pallance by 2: Seeker
  • 46285 Views
  • 48 replies
  • 0 thanks

Resolved! Nexus 6 P

I Ordered one  in October as an upgrade, the order never progressed and after several live chats, wasted day off as I was assured all was ok,  I've now been told by vodafone (Irish call centre) that you no longer offer the phone. Yet it's still liste...

dazzle by 4: Newbie
  • 15844 Views
  • 20 replies
  • 0 thanks

Smart 4 mini update

I have a Smart 4 mini and you have recently been telling me you have software updates.  But when I press 'download' you tell me I have to have 1.40 Gb memory or an SD card.   As you know, there is only 512 Mb RAM and there is nowhere to fit an SD car...

Suresignal Resync please

 Hi and Good Morning Please can you resync my sure signal the serial number is 40111102873 I have just swapped my Vodafone sim to Nano for Iphone 5 it’s the same phone number as previous but I am no longer able to access my suresignalI understand tha...

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