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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74137 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229928 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204042 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Bar my phone

Hi. I would like to bar my phone because someone stole it from me yesterday.IMEI number: (Removed for security).Thank you.

suresignal - registering and adding new numbers

'My Sure Signal' is not an option available on My Vodadfone.  I had to go into a store to get the thing registered, fine, works with the numbers i confirmed at that time, but i now have no way to add further numbers. What is wrong with your website?

Android 6.0 Marshmallow

So Marshmallow was released for Nexus devices today, Anyone lucky enough to try it out yet?

Nabs by 17: Community Champion
  • 12776 Views
  • 7 replies
  • 0 thanks

Mobile broadband SIM for my tablet

Hi there, I bought a pay as you go broadband sim card for my iPad quite a while ago. What do I need to do to activate and start using it for data? I've been waiting for instructions messages; but all I'd got so far is the link to settingsinfo providi...

Sony z3 no signal

 I havea Sony Z3 which is causing me no end of grief. I have just had it returned for a problem which has re occurred again!  The he phone doesn't connect to the network. I have tried different areas of the country, resetting the phone to factory set...

Message wont send

Hello, I've got free textes but for some reason my textes ain't sending. Help

fireman by 2: Seeker
  • 17004 Views
  • 1 replies
  • 0 thanks

Resolved! Sony Z5

Any ideas on release dates?

B-12345 by 11: Established
  • 17492 Views
  • 7 replies
  • 0 thanks

Won't send messages

Hi I've already contacted Apple support and done all they have said to do however my messages still wont send. Imessages send but messages to non iphones do not. Any help. Urgent to resolve this issue. 

Sony Xperia Z5 Premium

This may of been asked before but will Vodafone be stocking this phone?

De-register and Re-register problems

I have a Sure Signal that I use at a cottage we rent a couple of times a year. It seems like either the Sure Signal has been removed from the system. I've tried deleting my number from it and re-registering the Sure Signal but get the error 500, 1013...

JonB07 by 3: Seeker
  • 15879 Views
  • 4 replies
  • 0 thanks
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