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These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...
Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed? Getting ...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now? 2) Why can't you give me a timescale o...
I live in Germany, I went back to the UK recently to renew my passport and while there I bought an iphone 8 plus for my wife, (who has cracked her Galaxy S8+ screen) from CEX on Tottenham Court Road it said it was locked to Vodaphone, but I figured w...
I have often just blamed the inclement weather for my phone having a poor signal but after 6-7 months using this phone I have realised it is really very poor for picking up a signal, I may have a limited signal in one room at home but then lose it in...
One of the reasons I stay with Vodafone is because WiFi calling is allowed abroad at no extra cost. Can one of the team have a look into the logs (I assume you must have them) and see why WiFi calling was not working when I was abroad last month? The...
I've got all content filtering turned off, yet Vodafone is still injecting an SSL certificate from contentcontrol.vodafone.co.uk when I browse imgur.com. I've seen other solutions to switch my DNS server away from Vodafone, but this isn't really a re...
Hi,I have requested a NUC for my iPhone 6s but apparently the IMEI number on my phone (3566 4908 111 4740) is not the IMEI number Vodafone have against my account. I spoke to a member of the Vodafone team before Christmas and he was going to look in...
Is there still a UK Deals Team? I am looking to upgrade and the deals on offer seem very poor value compared to other networks.
I have an iPhone. Are answerphone messages, which are listened to, stored on the phone itself? Can old messages be retrieved from the phone -rathe rthan from the ansswerphone facility?
I have an iPhone. How can I re-listen to an answerphone message which I listened to in May 2017, but I did not save? Or how can I look back to see the missed calls from that day? THANK YOU!
I have 3 sure signals that need deregistering but they have not been used in 12 months but they are saying they are still registered for our users. I tried calling but did not recognised my number so could not get through and the online chat is unavi...
Hi guys looking at the new SIM only deals and have seen a 20gb for £20 is this already discounted or not. Can I add the vea discount onto it. Online chat say it's discounted from £32 so can't add vea local shop say it's not discounted and can add vea...
