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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73860 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229883 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Account no longer shows Sure Signal

My Sure Signal 1 has stopped working for just over a week.  Fortunately I've been away a lot, so it hasn't impacted my work, but unfortunately my wife hasn't and so she hasn't had any Vodafone coverage for that time.  We live in an area where the cov...

bernardw by 4: Newbie
  • 25078 Views
  • 11 replies
  • 0 thanks

HTC One M8 Software Update

Has anyone recieved a software update for their M8, I recieved mine last night (24-08-2015) but can fint any information about this update.I'm now running Software Number 4.19.161.3...Hand set was running slow and laggy after update so have done a Wi...

Sybex by 4: Newbie
  • 19265 Views
  • 3 replies
  • 1 thanks

Vodafone Tab Prime 6 Issue

Hi, I just got the Prime 6 tablet and I have an annoying issue: I'm unable to organize my apps in the app menu (not in the home screen) in folders like you would normally do on Lollipop. It looks like the option simply does not exist on the Lollipop ...

orib by 1: Seeker
  • 12049 Views
  • 5 replies
  • 0 thanks

4G with TP-LINK TL-MR3420

I am setting up a broadband connection in a rural area that has good 4G coverage only, no 3G and bad ADSL speeds. Attempting to use a TL-MR3420, the current Vodafone 4G (K5150) usb dongle is not compatible with this device. Has anyone used any other ...

rich_bb by 2: Seeker
  • 19040 Views
  • 8 replies
  • 0 thanks

Unbar Sure Signal

Hi, I have a Sure Signal V1 which I have not used for some time due to house renovations.  I have another 2 Sure Signals at my house due to the very thick stone walls and poor signal coverage.  They both work well.   I would like to get the original ...

goodlajd by 2: Seeker
  • 19126 Views
  • 1 replies
  • 0 thanks

Suresignal 3 - no lights

Hi, No lights on my Suresignal version 3 - please help... Info below: 1. Speed Test Ping 29ms Download speed 47.3Mbps Upload Speed 18.36Mbps 2. PING B* Ping 28ms Jitter 6ms 3. IP 86.186.79.185 4. Tracert attached

Not in Use

Hi, I seem to be like many others. I have a problem with my sure signal box.The red power light is on the second white, in service, light is on, but the 3rd light doesn't come on at all even when the phone is in use.I've read how to reset the box and...

Tim01 by 2: Seeker
  • 21477 Views
  • 7 replies
  • 0 thanks

Unable to register SureSignal

I am unable to register/activate my SureSignal v1.I receive the following error message: Sorry – there seems to be a problem.We're working hard to fix the issue, so please try again later.: 500, 1005 I have attempted to speak to Live Chat on several ...

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