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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73824 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229880 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203961 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! SD CARDS

I have a 32GB sd card .I cannot transfer internal data to it.Very frustrating because i am running out of internal space.This is on my sony Xperia Z.Can anybody help.I have reinsertted it several times

New Sim, No Service

Hi, I got a new sim for my new phone on Wednesday but kept my old number. This was activated by a memeber of staff in a Vodaphone store. I still, however, have 'No Service'. What should I do?Thanks

Aham23 by 1: Seeker
  • 14100 Views
  • 1 replies
  • 0 thanks

Resolved! LG G4 Radio

Does the LG G4 have a pre installled radio? I am 99% sure when i received my G4 yesterday it had one, then when i put my Sim card in it vanished. Does the radio not work with Vodafone?

gt37 by 6: Helper
  • 28646 Views
  • 10 replies
  • 0 thanks

Sure Signal V2 not transmitting a 3G signal

Hi,I have been using a VSS v2 for 3 years now without a hitch until this week.  I am getting no phone conection or signal through the VSS.  As I live in a weak signal area I am heavily reliant on it.I've read through the troubleshooting guides here, ...

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XT-fan by 2: Seeker
  • 29951 Views
  • 1 replies
  • 0 thanks

Signal and Sure Signal

I selected Vodafone originally 15-20 years ago because it gave a goo signal where we live.  Over the years the signal has got worse and worse. We used to get reception in the outbuildings at the back of the house, it later moved to only in the house ...

watts28 by 2: Seeker
  • 31668 Views
  • 4 replies
  • 0 thanks

Surestart v3 headache!

Im ready for throwing this Surestart out of the window.  Since purchasing the unit I have found that I cannot register this against my business account, so it has to be assigned to my partners account. Needless to say we got it up and running and tod...

Servlan by 4: Newbie
  • 33353 Views
  • 27 replies
  • 0 thanks

SS3 and BT HH5 problems

I've been having a problem with my sure signal on BT this last week. Lights are Power: FlashingInternet: OffIn Service: Solid OrangeIn Use: Solid Orange Data is: SpeedtestD/L 10.99Mbps U/L 1.2Mbps Ping 36ms Ping TestPing 29ms Jitter 7ms External IP86...

eunanl by 2: Seeker
  • 29751 Views
  • 1 replies
  • 0 thanks

Sure Signal V2 not working

My Sure Signal version 2 has sadly stopped working. It might be a power supply issue as there are no lights at all. It's completely dead. It's been tried in different sockets and the sockets are working so there is no problem with where it is plugged...

neninja by 2: Seeker
  • 30113 Views
  • 8 replies
  • 0 thanks

World Traveler/ Data Roaming Clarification

Hi, I have a possibly paranoid data roaming query. I am on World Traveler in the USA, which does seem to have activated. The first part of my question is just to make doubly sure that having Data Roaming on (and thus connecting to the AT&T 4G network...

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