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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73747 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229862 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203326 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Upgrade

Can you please tell me.how much would it cost me to.get a quicker upgrade 

Lizmac10 by 1: Seeker
  • 874 Views
  • 2 replies
  • 0 thanks

Vodafone App isn't avaible on my iphone

Hi, i can't download my vodafone app on my iphone cause i live in italy and my account is italian, if i try to search vodafone uk app directly from my iphone the app didn't show, and if i try to download my pressing "download from app store" (from vo...

Kekko by 2: Seeker
  • 4880 Views
  • 4 replies
  • 0 thanks

DSL unstable its trying to Sync too Fast for my line.

Hi I am having regular disconnects i think its because the dsl is trying to sync my upload speed too fast for my line and i am getting a lot of fec errors on the upload.  My current speeds is 68mb down and 19.1mb up, i think my upload should not be f...

HTC One Mini 2 com.android.phone has stopped working

My phone ran out of charge so i charged it up, yet when i turned my phone on and unlocked it an error message appeared "Com.anrdroid.phone has stopped working" or something along those lines, i clicked send error report, sent it, and the same message...

Why does it look like I've text myself?

Hi, I have just been checking my usage online and several times it looks like I have been texting myself because my number is appearing after 'sms'? Could someone please tell me why this is? Thanks.

Ginge26 by 2: Seeker
  • 1792 Views
  • 2 replies
  • 0 thanks

Billing - Wrongly Charged the full price rather than the offer price.

Hi,In August this year I signed up for your SIM only 16 GB Red Entertainment Extra for 19 pounds a month, which was on offer at that time (myVodafone says this as well). But each month since then, I have been charged about 32 pounds per month. Lookin...

Karanth by 1: Seeker
  • 620 Views
  • 1 replies
  • 0 thanks

Vodafone Brand Phone keeps breaking

My Vodafone Smart Platinum 7 keeps breaking on me.The first time the glass on the back spontaniously shattered. Then it kept restarting itself, before completly dying (Taking all my photos with it) This cost me £100 repair because I couldnt proove I ...

evely5 by 2: Seeker
  • 573 Views
  • 2 replies
  • 0 thanks

Unlock code

Hi allhope someone out there can help I have a Samsung Galaxy S5 which has not been used for about a year I applied for a nuc code and promptly received one I have tried the code several times but have not been able to get it to work I find it very s...

Debstu by 2: Seeker
  • 1159 Views
  • 3 replies
  • 0 thanks

NETWORK UNLOCK CODES

I'm having trouble getting a network unlock code for my iPhone 8. I've used it for over 30 days on Vodafone. I've completed the form online but get a response saying the IMEI doesn't match the one on the account. I've done it twice being extra carefu...

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