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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73622 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229843 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203274 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Sure Signal in Shetland

My Sure Signal worked fine until yesterday when it stopped working. Neither my wife's nor my mobile is getting a signal. We have rebooted the Sire Signal box, etc. All the light are working on the box but the phones receive no signal. What is happeni...

Vodafone pay monthly upgrade, number hasn't ported.

I've waited several days and my contract seems to have started on my old phone and not my new phone as there is "no service" on my new phone and I have texts relating to my new contract on my iPhone 5 and not my new iPhone 6 plus. Both are on Vodafon...

3G signal not working...

Hiya.  I recently upgraded to the iPhone 5. Unfortunately, even though I've got full signal and it's showing Vodafone 3G, I can't browse the internet, my emails don't come through, I can't refresh my social network feeds, I can't send iMessages or MM...

meg21185 by 2: Seeker
  • 30338 Views
  • 5 replies
  • 0 thanks

No data on iPhone 5c

Hi I upgraded to an iPhone 5c yesterday and since having the phone set up I have only been able to go on the internet through wifi not 3G or 4g anyone has the same problems before??

Hayleigha by 2: Seeker
  • 19810 Views
  • 22 replies
  • 0 thanks

How to cancel a top up?

Trying to find how you cancel and extra data package thinking it was a one off

Sure Signal not working

Hi, My sure signal has stopped working.  I get a flashing red light and a solid orange light (internet). Serial number- 40130439777 Speed test results- 4.23mbpsPing- 31msExternal IP- 176.25.93.206 Tracing route to 212.183.133.177 over a maximum of 30...

Threatening iMessage from @vodafone.com email address

I've just received an iMessage saying 'I know where you live', the sender was an email address with a @vodafone.com domain (as opposed to a number)Is this someone who works at vodafone, or has my information somehow been hacked/leaked? I have blocked...

server response error when trying to send MMS messages.

server response error when trying to send MMS messages. IF I create a new APN entry I'm unable to select it as there's no radio button. I've tried everything I can think of. Seems it doesn't like it when there are 2 APN entries with APN type of mms. ...

scottr by 3: Seeker
  • 19753 Views
  • 2 replies
  • 0 thanks
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