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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74044 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229907 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204006 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

unlocking my phone

Hi I have a Sony m2 aqua...I have it to my girlfriend to use and now it's asking for a pin as it was locked with Vodafone protect...I cannot remember if I used it or not but would really like to get the phone earlier unlocked...please help  

wierd clicking noise on S6

i have a S6 about 4 weels old today phone is on vibrate however when using it there is intermittent clicking noises any one else have this issue

No Ringtones

My S5 will not play ringtone when I recieve a call and can't even play ringtone when selecting ringtones

whisky42 by 2: Seeker
  • 14212 Views
  • 7 replies
  • 0 thanks

Where is 'Manage My SureSignal' please?

Website links don't work / missing! Extremely frustrating as I cannot manage the numbers having access to the device. [The quality of the Vodafone website is extremely poor, relative to the value of the company & size of the customer base??!!]

tidrivy by 2: Seeker
  • 20143 Views
  • 2 replies
  • 0 thanks

Mobile WiFi charges after data runs out

I have a 5gb mobile WiFi package. I recently hit 5.13gb in data transferred, but the service is still working and doesn't seem to have slowed down. Am I being charged extra for going over, or has it just not slowed down yet? Thanks

jgarturo by 1: Seeker
  • 14068 Views
  • 1 replies
  • 0 thanks

Using Mobile Wi-Fi Internationally

A couple of questions, if I may, about using Vodafone's Mobile Wi-Fi devices internationally:Could I buy a Mobile Wi-Fi device (e.g. R216) in the UK, but use that in anouther country, e.g. Spain..?Assuming that I operate this device on a PAYGO basis,...

Sure Signal

I have just upgraded to an iphone 5s from an iphone 4, i have kept the same number but have a new sim, my sure signal box ( 3 ) will not recognise the new phone, as all i get is "no signal", i have tried resetting the box

Resolved! About activating a sim

Earlier today I went to the carphone warehouse store and got a contract with Vodafone for an iPhone 6 brought it home set it up it says it was set up but only thing it says is no service do I have to activate sim or anything? Thanks for your help

App Drawer - Alphabetical Order on Galaxy S6 / S6 edge.

Hi. I received my S6 edge after years of being with HTC. One niggle: There's no way to sort the app draw alphabetically. Having trawled the the web, I believe it could be remedied by Voda as some US carriers have an A-Z sort option. Is therer any cha...

mdb8884 by 3: Seeker
  • 20858 Views
  • 18 replies
  • 0 thanks
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