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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73748 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229863 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203328 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

LG G Flex 2 - Firmware update soon ?

hello, is there a date or something on when the phone will be updated as android is currently on 5.1.1 yet the flex 2 is still on 5.0.1 with many issues with battery life and the cpu fixed on the later versions it is a bit annoying we are still on an...

seavord by 2: Seeker
  • 16658 Views
  • 7 replies
  • 0 thanks

Resolved! Cubot GT72 dual sim

I purchased the above phone, as I can only use Vodafone up at my caravan in Scotland (Dumfries & Galloway) for the internet, to my dissapointment I could not connect to the internet. I therefore took the phone to a local Vodafone shop, they checked t...

My Vodafone app - Sorry, we're experiencing a few technical difficulties

Hi, I recently downloaded the update for My Videophone on my iPhone 4. It worked for a few weeks and then it suddenly was unable to find my account details. Now all I get is the message “We’re having a bit of trouble” with a speech bubble saying “Sor...

gparris2 by 3: Seeker
  • 36026 Views
  • 50 replies
  • 0 thanks

Vodafone Sure Signal - Reset

Hi, I don't have a Vodafone account or mobile number but I have a sure signal. Last time I tried to call with a issue, I got passed around 5 departments as I didn't have a Vodafone number! I'm giving on my sure signal as I no longer require this, it'...

Dongle making calls

i have the 4G dongle that my iphone and ipad connect to.just checking my bill and i have charges on my account for my dongle making calls to my iphone. only like 5 secs to 25 secs here and there.spoke to Vodafone CS and they havent a clue why these c...

Sure signal problem

Why am I constantly getting messages to reset my postcode on sure signal?

fribbens by 2: Seeker
  • 24276 Views
  • 1 replies
  • 0 thanks

Forgotten Secret question answer

I've forgotten my secret question answer so I can't log into my account. Is there any chance of resetting my secret question/password? Cheers,Liam

ldraper by 2: Seeker
  • 52032 Views
  • 7 replies
  • 0 thanks

sony xperia z1 stopped working

Hi, I was using my Sony Z1 last night when it all of a sudden stopped working. the screen froze and turned black after few seconds. I can see the light flashing at the top but I am not able to get it working again. Buttons are not working. I had this...

Resolved! Note 4 Lollipop MMS picture messaging not working

Hi I've got the standard settings for my 910f but dont appear to be able to send photos through MMS. I can receive, and send long texts, and send pics to my mate who is a vodafone customer, but can't send to others. Please help,

bonerp by 3: Seeker
  • 14697 Views
  • 6 replies
  • 0 thanks

HTC one sv camera problem

My phone just came back from repair shop,for the second time,but now the front facing camera won't work,there isn't an option to select it. And sweeping screen does nothing either. I have a HTC one sv.

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